더블트리 바이 힐튼 샤하 알람 아이-시티 (DoubleTree by Hilton Shah Alam i-City)

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Convenient location, nice modern hotel. Great restaurant

Clean room.

Excellent hotel for location facilities and presentation. Will definitely be returning

Syazwi who checked me in and out wqs awesome. The breakfast was also great with many options and a lovely space. The room, although a little small, was well-appointed, very comfortable with lots of amenities.

Fantastic hotel with great set of staff esp at the reception counter.

My wife and I recently had a fantastic experience at the DoubleTree. While the warm welcome cookie is always a nice touch, the true highlight of our stay was the exceptional customer service, particularly from a staff member named Jordan. We had an unexpected and very late flight change, which presented a real problem for us regarding checkout. Jordan handled our situation with incredible grace and professionalism. Understanding our dilemma, he went above and beyond to arrange a much-needed late checkout for us. This simple act of kindness and flexibility relieved so much stress and allowed us to relax and prepare properly for our extended travel day. Jordan's helpfulness truly turned a potentially frustrating situation into a pleasant and manageable one. It’s employees like him who make a hotel stand out. The rooms were clean and comfortable, and the overall atmosphere was welcoming, but the service we received, especially from Jordan, is why we will definitely be choosing the DoubleTree again. Highly recommended! Thank you, Jordan, and thank you, DoubleTree!

Location

Yes

Wonderful services and hotel room. Totally enjoyed my stay. The convenience of having the mall right beside the hotel added a golden touch.

All is good except taking too much time to request for housekeeping