하얏트 리젠시 롱 비치 (Hyatt Regency Long Beach)

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The ease of the check in was quick and easy. The front desk staff provided excellent service and made sure we were taken care of. Room was clean, a bit outdated for the upgrade which they gave us. The carpet was a little outdated for being the Hyatt. The room was clean and very spacious. The experience on the food downstairs was a bit different, the sausages in the burrito were over cooked and the scrambled eggs a bit dry. The regular breakfast was better except the sausage. The rest of the menu options were fantastic and the coffee was definitely gourmet fresh. Housekeeping was on top of their game, helpful, always with a smile, excellent service. Great hospitality. I give them a 10 plus. ❤️‍🔥

One of the best hotel experiences I have ever had.

Might want to bring your own Apple TV/chomecsst/roku. The TV in the room kept crashing and would occasionally work right, the chrome cast system that have set up is a good idea but works terribly.

I was traveling with a 3 year old and a 6 months old so I went with Hyatt, paid extra to make my stay easier however once we got to the hotel it was one thing after another. Paid extra to stay on the higher floor with a beautiful room, when we got there a little after 4pm, I was told our room was not ready. It was frustrating as we have been out all day with our kiddos and really needed to reset. I was given a $50 credit to move to a smaller room. The room was at 76 degrees when we got there and within an hour it was at 80! HVAC came out to fix it, we were told it will take some time to get the room cooled. We went to the pool while the room was cooling off, we get to the pool and all we wanted was a drink and we were told the bar just closed! If we didn’t have an issue with AC we would have been on time. After about an hour and a half we went back up, and the room is at 80 degrees with an odor. We reached out to maintenance and were told we can for some one to come out, at this point it’s 7:30pm my kids are hungry and ready for bed. I asked for a different room, we were moved to smaller room to the 1st floor from 15 th floor. I used the QR code to place food order to find out the web was down, we called in our order to get a call in 10 to say they are out of salmon. The gal Luna was very understanding the next morning and comped our dinner and parking. Expected more from Hyatt and the amount we paid to be there.

All the staff are very welcoming and go above and beyond to help you.

Beautiful view…great customer service. Everything was walking distance, Everything was perfect…..except parking structure was 50 a day😓

A

Clean rooms, great parking, convenient location to get to the highways and a couple of local tourist attractions...

I recog

Everything