칼리 시우다델라 멕시코 시티 (KALI Ciudadela Mexico City)

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Very cozy place, good location, good-sized rooms! Love the restrooms!

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Hotel was fine. WiFi was slow.

I loved my stay at Kali Ciudadela. Parking was large enough and convenient, everyone I interacted with had provided me with outstanding customer service. Their breakfast was a plus.

Nos encanto nuestra estadia en este hotel

Ubicación .es excelente, metro y metrobus a la vuelta de la esquina, a pocas cuadras el Centro Histórico. Limpieza, de 10, siempre super limpio, ordenado. El personal muy amable, siempre listos a cumplirte. Desayuno incluido, completo, higiénico y con una atención de los muchachos en restaurante de 💯, la verdad, que super atentos. Super recomendado Kali Ciudadela.

We had a great stay. The rooms where clean and the hotel felt very safe. AC worked, television worked, what more do you need? Centrally located. I'd definitely stay here again.

Yes everything was as expected.

Bed bugs. See my other review. Management handled the situation poorly. I do not recommend this hotel.

Had a large male bedbug in our double room suite. We called front desk and they moved us to the smallest room they had for 2 nights with no follow up. I called the front desk twice. After two nights, I finally got ahold of the front desk manager who gave us 1/2 night refund. That was less the difference between the large double room and the small one we were stuck in. We returned to the previous room, as we still had a key and noted they had cleaned it, but hadn't put mattress bags on the mattresses, which is the 1st step to do to prevent eggs from growing. Returned home and now are putting all our trip items in the freezer for 4 days to kill whatever buga got into our clothing. Problems happen at hotels, but these guys were terrible in how they handle this bed bug infestation.