아크라 컬렉션 라얀 하이드어웨이 빌라 (Akra Collection Layan Hideaway Villas)

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Friendly reception and good communication!

Akra hotel was a great stay; spacious, clean, and with a dedicated staff. Communication may be a slight issue with some language barriers. This hotel is, however, not very close to many of the attractions or places to visit in Phuket, which is apparent if you look atthe location of the hotel on the map. It's made accessible via Grab. Approximately 45-60 minutes to either old town Phuket or Petang, and further from southern beaches. Some smaller cities are nearby with good beaches & good food.

Too many stairscase to climb

The mattress is really bad every day wake up back pain The service is really bad every day I have to ask for and cough on my room and they keep saying they charge 50 Thai for each cap coffee Never come back again for the same hotel ever

This was a beautiful property. There seemed to be construction happening around the hotel but it did not take away from our experience. It is a bit isolated but we were able to book private transportation to and from the hotel.

Best holiday we have ever had, everyone at Akra was so accommodating and helpful, not one negative thing about the place. It’s been a month and I’m already looking at dates to book with Akra again.

I recently stayed at the Akra collection, and it was an exceptional experience that exceeded my expectations in every way. Staff extremely courteous, PAK in particular went out of her way to make my stay memorable, she is very pleasant, helpful and professional. The check-in process was seamless and efficient, with the front desk staff providing a warm welcome and detailed information about the hotel’s amenities. Throughout my stay, the service was top-notch, with attentive staff always ready to help with a smile. My room was a perfect retreat. It was spacious, tastefully decorated, and spotlessly clean. The bed was incredibly comfortable, ensuring a restful sleep each night.

To be honest its the first and last time

Although it likes isolated, but this is their selling point. Beautiful villa, friendly staff!

Overall, it's not bad. If they can accept credit cards, paid for deposit and services fee is most convenient for travel visitor. Will book this villa again anyhow.