킹 부티크 호텔 (King Boutique Hotel)

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Excellent

My mom taught me 55 years ago that if you don't have anything nice to say, then don't say anything at all.

Smelly bedsheets, full of insects such as mosquitos and crickets jumping on our bed ,bad customer service, no lift,dirty and very old room. The toliet had spiders and ants. We had to leave after one night stay and the place was poorly managed and filthy. I had never seen jail style bathroom with toilet.

The pictures posted were taken when brand new. The people who ran it were nice but it wasn’t the cleanest. Place was ran down some but seemed safe.

The staff are friendly enough and they'll make your beds daily but they don't clean to good. There's no free breakfast, no mini fridge, and the pool has missing tile and the pool lights hang out of the sides of the pool. literally you could step on them. You have to ask for toilet paper or you don't get any. The best thing was I could walk my step daughter to her english school and pick her up after.

When we booked it stated that it has 3 beds. When we got there only 2 beds. It was uncomfortable because we needed 3 beds.

Old condition sink clogged small bathroom noisy insects

The bed was comfortable, but the AC was extremely weak and the room was full of mosquitoes.

Arrived at the hotel to find it very different than as presented in Hotels.com. Common areas were dirty and littered. The room was very disappointing. Our Bathroom likewise. On arrival the desk clerk was lying down in foyer. The only thing that looked like the photos was the pool. In the end changed hotels. Requested a refund for our 2 nights (in fairness contrary to stated cancellation policy) and denied a refund.

My booking included airport shuttle and I paid for it (paid to Expedia). But after I booked, the hotel emailed me and said that the airport shuttle wasn't included. I had to pay separate if I wanted the airport shuttle. I explained to the hotel manager that the airport shuttle was included and I already paid to Expedia but he kept saying it wasn't. Moreover, the hotel does NOT have elevator but they didn't mention this on the Expedia website. It's not nice to a person like me because I have knees pain. So I strongly suggest that Expedia and King Boutique Hotel should fix this discrepancies for the future customers. For the record, the hotel manager and stuff are very polite and nice to me regardless.