Albergo Centrale

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It was old, but we had trouble getting in, no elevator ( which we knew), the room was unbelievably small, the beds were broken down (deflated), from people sitting on the sides. I had to use a blanket rolled up to support my back enough to sleep. Shower didn’t work—sprayed all over, etc.

Hotel is on the 4th floor (90 stairs up!) with no elevator, reception only open limited hours, room is small and poorly lit, walls and doors are paper-thin, and our shower screen fell apart. That said, the hotel is in a wonderful location just 2 minutes from the Campo and numerous restaurants and cafes, the rooms are clean, and Stefano was very patient with our poor Italian and was extremely helpful with local attractions, transport, and after-hours access. We enjoyed our stay and would probably return.

Great location near Il Campo. The staff were very friendly and helpful in recommending places to see and eat. The room was a bit basic but still comfortable. Thanks!

Convenient location close to the centre of Siena. A daunting climb up four flights of stairs and rather inconvenient to have to check in before 5.30pm. Also no coffee facilities so going out for coffee in the morning was a pain because of the long climb back to the room. But a nice clean room with good shower and nice view.

Small, but clean. Good for a one night stay when you aren't wanting to spend much time in your room anyway!

Explicit directions are REQUIRED. After the initial 70+ steps to the 4th+ floor [no elevator], the check-in and staff are wonderful and friendly. Minor maintenance is required [a knob here, a latch there], but otherwise a comfortable and pleasant room for the stay. My room had a view of the Bell Tower at Piazza del Campo... but, with that comes the hourly reminder of the time [NO respite ... every hour, every day]. Even though the windows are not 'modernized', they kept out most of the neighborhood noise. However, since there's only a fan [no A/C], when windows are open you can hear the raucous [no disrespect] gaffaws and laughs and cheers of the neighbors. The hotel location is superb (even if on a smaller/side street, it's shielded from all the shop noise).

The service was mostly very helpful but it was very unfortunate that no one was present at reception when we arrived. We were let in by other guests and only a phone call after 30 minutes enabled us to get our room key. Our room was ok. It was strange that the art in it was made up of only empty picture frames. Modern art perhaps?

The free wifi did not work. Breakfast was not available in the morning as advertised.

Very well located, friendly staff, clean and nice to spend your vacation days...

Need 3 keys to get to your room--- safer than most hotels! Gentleman at the desk knows English well, very friendly and helpful, let us leave our luggage in the room early so we could explore. Free tea in lobby. Small quiet hotel with small number of rooms on the top floor above residences. If you don't like exercise, you won't like going up stairs. Interesting towels-- more like linen. Awesomely close to Il Campo for a great price!