생추어리 빌라 바탐방 (The Sanctuary Villa Battambang)

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7

An ordinary hotel in Battambang- very hard uncomfortable bed, room didn’t overlook a pool- shower room had water, we didn’t get any hot water, curtains were ineffective. Interesting lock (padlock) for the room, We ordered some room service- this was ok. Seemed a nice family running the place but it’s more of a guest house feel.

We enjoy the ambience and the natural beauty of The Greenery in the setting of the property... I certainly appreciated that the water provided was not in the plastic bottles at the same time you must keep your water filter clean. When saying that occurs to me is in the advertisement before I book the room and said the beds were Select Comfort beds they were not they were on a concrete pedestal and the mattresses were certainly very very firm.. After staying in over 40 different hotels in the last year I know what kind of bed you shouldhave what kind of price for over or forty dollars you should have a western-style bed. That was frankly the biggest disappointment. Other than that everything was adequate. But I still have to point out that the price would be more like $30 top with that kind of bed

Excellent customer service.

Lovely quiet place to stay in Battambang. A little bit out of town but of course tuk tuk always available. Nice little restaurant on site food is very good. Staff lovely. Bamboo train trip definitely a must. Only negative was the private car and driver arranged for us by the hotel. Car was very old and the driver spoke no English. Very unpleasant 6 hour drive to Phonm Penn. Drove past new service centres with toilets and restaurant but driver took us to a dodgy roadhouse. I normally would not complain but better facilities were available. Funny though driver knew enough English to ask for a tip when we arrived at our new hotel. So check your car before you leave. We used a private car and driver from Siem Reap to Battambang 3 days prior and was extremely happy with both car and driver.

This place is fantastic, from the ambiance to the staff to the garden. I am coming here again.

The villa condition is tired, but very good by Cambodian standards. The staff tried very hard to make our stay pleasant. I would recommend The Sanctuary Villa for your stay in Battambang, and don’t miss the Baha’i temple when you tour the town.

The Sanctuary Villa was a lovely place to stay, with beautiful plant and flower-filled surroundings. The room was good, with a big bath and although we didn't use the pool, it looked lovely. If you're going to stay, please be aware that the mattress is very hard, and it's a ways out of town so feels a little isolated. Otherwise, recommended!

Nice gardens, but a bit out of town and the room door never quite shuts (padlock in a hinge)

Average at best. You’re in Cambodia, so need to adjust your expectations, but this place is being run into the ground by lazy staff. In what would’ve been a wonderful little oasis, lies a tired, worn out boutique hotel in every respect. The pool is dirty, towels filthy, food simple beyod comprehension, dirty rooms, fixtures and fittings falling apart, terrible a/c. Don’t waste your time and stay somewhere closer to town. I sincerely hope management or the owner read this and pick up their socks otherwise it’s a lost cause.