데카몬도 갈라타, 어 트리뷰트 포트폴리오 호텔 (DeCamondo Galata, a Tribute Portfolio Hotel)

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Great Hotel

The staff was super friendly and help with everything we needed, breakfast was amazing every morning

We weren’t informed that the hotel is in two distant buildings. One was up a hill which was very difficult for me. The safe and the coffee maker were quirky. Had to unplug and replug coffee maker to get it to work. The safe wouldn’t open with our usual combination so we were uncertain about using it. Staff was very helpful. wish we knew about the hill climb in advance.

Bathrooms need maintenance as shower leaks to rest of bathroom

The location of the property is great, and that's most of what I'm looking for when I travel. The room was very comfortable but there were a couple of issues such as the tv not working (typically not an issue but the World Cup was on and I was hoping to watch), the phone to reception didn't work, and one of the outlets seemed to have issues. The design of the property was very nice and the staff went above and beyond regarding a laundry issue so that was greatly appreciated. Their checkout procedure was less than ideal but due to the location, the design, the cleanliness, and the staff, I would recommend staying here.

cerca del tren ligero q te lleva al centro turistico, el desayuno estupendo. Variedad de la cena con vista al mar, tiendas cercanas y limpian los cuartos a diario.

The problem is that the property is in two different locations. The dining area may not be in the building you are staying in. Nice, but extremely hilly area. Not appropriate for seniors or those with mobility issues. Staff were very helpful and rooftop breakfast was excellent.

Clean, spacious, great beds, room had everything you needed, good location.

Decamondo Galata is an excellent place to stay. Staff is very warm and courteous. Breakfast has different options and it’s delicious. Location is very convenient, close to attractions and to transportation. We loved it💕

At the time of booking we were promised a room with balcony, 24 hours before arrival I got an email to say that the rooms with balcony had already been assigned , but not to worry they would upgrade us to a suite , then 30 minutes later we got another email to say that the suites are now full , so we are now downgraded to a premier room. On arrival we are told that no rooms with balcony are available , no suites available but a premier room next to a bar is available. After putting my foot down , I am now being shown two suites with no balconies, not what we had booked , and then suddenly the balcony room is available , but the main reason we were told it was full is because the room is tiny and cannot accommodate a rollaway bed ( the view of the balcony was awful too). Anyway we took the suite , with a lack of character, very sterile(my opinion) . The breakfast place is not in the main building of the hotel, and you must Climb a very steep hill to get to the other building (first time I see this) , and the breakfast staff do not come with a smile . Also if you book a room for three people , you need to pay for breakfast for the 3rd person ? And do not ask for a take away coffee at the end of your breakfast , there is a charge for it . Very disappointing stay to be honest.