빌라 카세레스 호텔 (Villa Caceres Hotel)

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Lovely staff! And the room was always kept clean and replenished with the amenities. Unfortunately, they gave me a room facing the main hall and it can be a bit noisy at times. But other than that I had a pleasant stay!

Always enjoyed staying in this hotel. Staff are helpful. Swimming pool always a treat especially for kids. Son enjoyed the use of gym. Room is spacious and has a balcony overlooking the pool which is lovely. Good choice of food for breakfast.

Rooms near road excessive loud no earplugs on room. No wash cloths No hot water in am shower Belfast grest Staff friendly

Good hotel in Naga City. Rooms just feeling a bit dated and tired now. However room was clean and service and food were really good. Good gym and lovely big pool for proper swimming. Parking provided opposite hotel with friendly welcome.

Great location centre of Naga , great breakfast and dining options, considering its main road location it can get a little noisey especially at night

Everything was great. Breakfast and lunch buffet was empty most of the time. BUT, they would get anything you ask for IMMEDIATELY. I was just wondering why they had many,many staff standing around looking around if anyone needed anything but didnt fill buffet unless asked for though they saw it was empty. They could've had them walk the line constantly making sure not missing anything.

No

The staff was very attentive and helpful. Did not appreciatethe service fees applied to your bills for services. Have found that customers usually leave tips better than service fees. Really question as to who gets the money. The lobby most of the time smell like sewer. The swimming area smell like Sewer. The buffet food was cold. There was only three lounger chairs at the swimming pool. And they were not in the sun for sunbathing. The hot tub was cold always. The airport shuttle was punctual. Free breakfast was appreciated but cold. The staff was very friendly and was happy to try to take care of your needs. All in all we enjoyed our stay there except for those problems that need to be taken care of. it was a good bang for the bucks. And it would be nice to have cocktails on the premises. The swim up bar was never open while we were there.

All the staff was very much friendly and helpful. The food was excellent. The service was better. The shuttle was nice and was very punctual. We will stay again

Staff friendly and helpful