오크우드 레지던스 카필 하이데라바드 (Oakwood Residence Kapil Hyderabad)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Wonderful place and great staff

Breakfast, bedding was comfortable

Everything is very good

Yes everything is good about this place

Good breakfast and staff, the room is very clean and the view is awesome 😍

Clean rooms

Clean, convenient, large room sizes, dining options

Everything was great!

The staff is very polite and helpful. And the property is amazing.

I have stayed in Oakwood multiple times in the last 10 years of travel to Hyderabad and off late I find their service has degraded a lot. I found the attitude of the waiters at the breakfast buffet to be appalling during my last 3 visits. I was eating and left my plate halfway through my breakfast and went to get a glass of juice, when my plate was cleared without checking with me. I was actually in a hurry for work. I had to get all the items again. This time during the morning buffet, I had picked a bowl (there is always shortage of them when I went for BF) and put it on the table to get some oats a little later, when the waiter lady just quickly walked and took my bowl away. I don’t know what to say. I guess they are not trained to be polite and check with the guest. I had 20% discount on F&B through Expedia, but when I ordered room service they charged me the full price. Then, I had to leave my food at the table and spend a couple of minutes negotiating and asking the front desk to check about the discount. I can keep going on about many other such instance, but the main thing is the service was surely not what it was before. I stay here only because my work is just opposite this hotel. But, I think I need to reconsider next time. The internet is just terrible at 5-8 MBPS.