Baymont by Wyndham Great Falls City Center

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The toilet did not flush and when we asked for them to fix it, they wanted to give us plunger and do it ourselves (this was within 5 minutes of checking in). The bedding was not changed. It had food and hair in between the sheets. No wash cloths in either room. No shower curtain in one of the rooms. Hair in the tub and on the floors in both bathrooms. The light by the bed was like a strobe light when turned on. The windows had hand and mouth prints on it in both rooms. Looked like someone made out with the windows. The door wouldn’t latch on its own. Had to force it shut and deadbolt it to feel safe. The pool was shut down waiting for a new city permit. Wouldn’t have used it anyway because it was green with algae. But people were in the pool until 4 am and lighting fireworks off by the windows. People were running down the halls and yelling throughout the night. Would not recommend. They didn’t try to make anything right. The staff did not care.

The floors were dirty. The pool was shut down. There wasn’t a great smell in the hotel. Employee was always on a smoke break and didn’t attend to people right away waiting at the front door desk. Beds were good. Fridge had no freezer. Breakfast was good one morning and kept clean and stocked but the next morning when a different employee was there everything was running out and left empty for a while. No forks for a long time for example. Parking underground was nice. Elevator stopped working at one point and was very slow and small but otherwise was fine. The AC was not always working.

Room was very clean, beds were comfortable but the shower was missing a shower curtain. Managed a quick shower without to much water spray.

Updated and clean. Staff was super friendly.

The continental breakfast was good and showed was hot with good pressure

Nice place. Friendly people. Thank you

The bed was clean but the bathroom was not clean. I did not have breakfast so I can not comment on that. Parking was in the basement or on the street area. I think for a cheap hotel it is ok but I would not stay there again.

Nice people. Clean and safe place.

Nice people. Clean and safe place.

It used to be that the old hotels were cheaper but always clean. We picked this hotel because it had an outdoor pool and the pictures of everything looked great and it was in a good part of town so I thought it would be clean. It wasn’t. Hair and crumbs and spill marks on the floors and surfaces everywhere and even a used tooth pick. So they hadn’t been swept/dusted let alone washed. Gross. The pool was super cloudy and technically closed for maintenance’. We left even though it was too late to get my money back.