피콜로 호텔 (Piccolo Hotel)

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The hotel wasn’t our first choice, but we got relocated here by Expedia’s team after our first location didn’t honour our booking. It’s definitely geared towards traveller with a smaller budget in mind. Property is well located, it’s an easy walk to Florence’s city center and is surrounded by a gold mine of restaurants and stores. That being said, the electricity cut out 3 times during our 4 night stay, and we needed to climb up 2 narrow and tall staircases ( 5 flights total ) to get to our room. So be prepared to carry up and down your luggages, there are no elevators. Nevertheless, the staff was always helpful, and always acted quickly to restore the power. They leave an emergency number at the lobby desk for after hours and help came when we called.

There is no Wifi. We talked to the staff who tried to link us to the wifi, still not working once you go to your room. No enough soap/body wash. The AC is not working. Location is good but it is definitely not a hotel to stay for more than a night.

Super walkable to most sights and to restaurants. Washrooms are a little small. Hotel staff were excellent. Would recommend if you're travelling on a budget.

We chose it for convenience and location and it delivered that way. But it is a 2 star hotel so we were mindful of that… we opened the balcony door and a cockroach went in our room… while chasing it to kill it we moved the beds/ and notice how stained the mattress was and the wood panels on the box ( base) were broke in some areas making the mattress sink a bit. The furniture is very dated and cheap but the linens were very clean as was the room.

Convenient but cleanliness an issue

Very easy to get around Florence walking or using public transportation. The front desk person was so nice and he help us with our bags and took that extra mile for us to feel at home very nice experience

Perfect location, perfect host, perfect stay.

Everyone there was super friendly and helpful. I would stay again definitely

Nice quiet, clean room of reasonable size. Friendly staff. Good location. Free WIFI. However the beds were very uncomfortable. We had twin beds: one mattress had springs sticking out, the other mattress was really hard and the bed squeaked every time one moved in the bed. Also the shower cubical was the smallest I have even been in and I'm only 5'2"!

Three words: Stay somewhere else! This place was dirty, uncomfortable and hot.