호텔 일루니온 알미란테 (Hotel ILUNION Almirante)

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The hotel was in a good location but drab and very tired - crackled wash basin, chipped surfaces and cracks. When I arrived I was encouraged to upgrade the room which I thought was a bit pushy. In my first room the I couldn’t get the safe to work and there were no instructions. When I contacted reception they sent a non English speaking member of staff who tried to use Google translate to communicate which wasn’t very helpful. When I complained to reception they were quite terse and unhelpful when I requested English instructions. 10 mins later they moved me to a different room (next door to the one I was in) which was a nuisance as I had already unpacked and I had to repack and take my luggage down to reception from the 5th floor to collect the new key. Only one of the tiny lifts was working A visit from the Pope on check out day complicated my transfer to the airport. The staff seemed to have little knowledge about the impact in terms of road closures etc and the advice they gave was not very helpful. I got better insight from talking to one of the many Police officers in the area The room was adequate and reasonably comfortable and quiet but overall very poor value for money and I would not recommend.

Excellent customer service

Hotel ILUNION Almirante has the perfect location in the Gothic Quarter. Just steps away from the Cathedral of Barcelona and its beautiful Plaza and surroundings. Many restaurants and fun places nearby, plenty of taxis as well. Very welcoming and helpful staff at the front desk. Our gratitude especially to Pilar, for offering an upgrade at a very reasonable price and for being so gracious and considerate throughout our 4-night stay. Our room had a terrace with a cute balcony with table and chairs to have a drink and/or watch the activity from the 8th floor. Beautiful view of Via Laietana. The breakfast venue downstairs is cozy, well stocked with a great variety of options to choose from. Conchi was very kind and attentive. The room has an electric coffee/tea maker with regular, decaf, and teas. We enjoyed our stay!

Perfect location, rooms were clean

Great location. In my point of view it’s more 3 stars than a 4 star hotel. It’s tired.

Benjamin and Marta are the hard workers, there every day, friendly and helpful.

Barcelona tends to be a more exspensive city. The hotel was in a great location for the price. Clean and maintained. I find Breakfast in these hotels to be exspensive but for the cost you got a great range of choices and it was all good. But if you are someone who likes a small breakfast I’d recommend skipping the extra cost and hitting one of the several bakeries just outside or the Mercado right around the corner.

Close to Barcelona cathedral and the bus and subway. Excellent location and staff

The location of this hotel is great and you tend to pay more for a big city hotel but some things could have been better. There wasn’t a single picture or decoration on the wall. Not a big deal but made the room kind of drab. The bed was old and kind of sagged on one side. The tv was small and wasn’t a smart tv so only one English channel. One chair and only tiny end tables. Tiles in the bathroom were cracked so didn’t feel like the hotel was well kept

Great location, great place!