잔나 버즈 알 사라브 (Jannah Burj Al Sarab)

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Excellent service and spacious clean rooms.

Excellent room and they gave a free upgrade for my stay and they were so helpful. Loved the place

Perfect place to stay , flexible staff

The property has a great location. I booked a room-only stay, but there are many restaurants in the area. The staff are friendly, and all requests were fulfilled quickly and professionally

Ok

I can understand how this hotel would have been 5 stars, ten years ago. It cannot keep up with the modern and newer 5 stars hotels.

Room was in great condition and spotless. Staff super friendly.

I got there and there were random hairs around. It looked like housekeeping, not a previous guest. I also did not have face towels despite calling the front desk, notifying housekeeping and then calling the front desk again. It took two full days. The food wasn’t that amazing. It was rather bland to me. The staff was incredibly nice and sweet with every interaction, always smiled, greeted, and were very respectful. The hotel itself is a bit run down but has different areas that have been upgraded and are very nice. There was also an odd Shell on my floor - like original food. Other than that, decent hotel for a short stay. I wouldn’t stay here again, but it was not awful for a stop and go.

The room and bathroom were tired. No one serviced the room or cleaned the bathroom on our first night. Breakfast was ok but not great. Average quality of produce but wide choice.

Hotel was booked due to a cancellation by another so was not first choice. Room and facilities were very good, very clean and room service was excellent. Breakfast and dinner choices were good but did not vary much by day. Only a few restaurants in the surrounding area and not so much to see. But The Abu Dhabi Mall is only 20 min walk away and the Corniche 15 min walk. The main praise is for the staff who were ever helpful and friendly and was a pleasure to interact with them.