뢰스 리젠시 뉴욕 호텔 (Loews Regency New York Hotel)

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Very friendly staff from arrival to departure.

Loved the front desk staff and the bell staff. Hated that I was charged $210 for parking when I didn’t even have a car there. Still waiting to be refunded. They said they need to investigate. Smh.

Fantastic stay. Dwayne was super helpful and made our stay very personable and thoughtful. We love the Loews!

The most wonderful front desk staff. An elegant hotel the way hotels used to be. Much appreciated our stay.

Stayed in the gorgeous, vivid Nate Berkus room with a modest upgrade courtesy of the fab staff, who are always on point from front desk to restaurant. Did not want to leave. Best hotel and location in NYC, which says a lot because there are countless excellent choices between Midtown and UES alone. This is my staycation + work station away from home/office and never disappoints!

While the property is great, the cleaning staff and doormen were kind, the front desk was not as friendly and helpful. I was told weeks prior to my visit that they would arrange a wheelchair for my elderly mother at the hotel and only told a day before I needed it that they couldn’t give me one unless I rented it myself from an outside company. Not what I expected and was pretty disappointing. I also made sure to tip the front desk and staff so it’s surprising that they weren’t as accommodating.

Quiet, spacious beautiful rooms and they offer a 67 credit for the restaurant and bar, which is a nice addition

The location is very central and the lobby is a comfortable place to regroup. The bar and restaurant have a great vibe and the staff are all curtious , friendly and helpful. The room was clean and very comfortable. This is why I keep coming back to the Loews Regency Hotel!

Stayed in a 2 bedroom first 3 nights then moved to a 1 bedroom with balcony for 2 nights. Both rooms were clean but furniture was worn, torn and couch in 1 room had disgusting stains. In the 2 bedroom we did use a rollaway also which was the most uncomfortable rollaway I’ve ever slept on by far. For the most part the staff was very nice! Really liked the housekeeper Ana, the front desk check-in ; even though had small mishaps and the restaurant staff were all incredibly friendly but my call with the concierge on the first day of my check-in was beyond rude. I can easily say that I will not be staying here again!

Large upscale rooms and excellent location.