오악사카 레알 호텔 (Hotel Oaxaca Real)

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Location could not be better but the first night the front desk lacked skills and empathy when my room had a dangerous broken window (which as aolder woman alone) that opened onto a parking lot at night! She charged me $50 to have a safe room. I reported her and the hotel made it right the next day

noises at night

Nice property, conveniently located, close to restaurants, museums, bars and just in an overall great area to be with lots going on. Only complaint I have is that the room we were in had a window that opened up to the hotel parking garage… but since we spent very little time in the room it was not a big deal…

Very good location.

I was moved twice to different rooms, once because the room had a heavy smell of humidity, the second time I found cockroaches in the bathroom. Staff relocated us quickly after checking the rooms. But I have to mention that my sister stayed in another room with no issues at all, we joke that it was just my bad luck. Excellent location with parking which is a huge plus. Even after those issues I could stay here again, staff was nice and helpful and resolved the issues favorably.

Amazing place. Close to Zocalo. Clean. With pool, thats always a plus. Rood top restaurant if you want to relax without leaving the hotel. Just AMAZING!!

The main areas of this hotel are very cute - a courtyard with a pool, a rooftop terrace... But our room was dark and run down. The room windows mostly seem to open to a open air column so no sunlight could come in and you can clearly hear other guests in their rooms. The bathroom, although clean, needs upgrades. However, staff were kind and helpful. The best thing about this hotel is the location!

Excellent location, friendly service

The staff are incredibly helpful, friendly, and provide exceptional customer service. The facility is very clean and welcoming. I highly recommend this place to anyone looking for outstanding care and service.

Clean room, kind staff