Sortis Hotel, Spa & Casino, Autograph Collection by Marriott

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

The property was clean staff was very nice an helpful

Stunning swimming pool, huge rooms, excellent breakfast and very friendly service. Loved it.

Quick and easy check-in. Helpful staff

Great hotel

The property was clean well maintained, secure the entire staff was professional, helpful and very welcoming.

Everything was very good. Just that if you go just to the restaurant or a one day pass, the parking is free, but if you stay overnight, you get penalized and are charged for daily parking…

Modern. Great staff. Plenty restaurants. Excellent food

Perfect. Couldn’t ask for better service

Avoid this place if you expect to be treated like a paying customer. I was a guest playing in the casino at the Sortis Hotel, having a completely normal conversation with a few other patrons. No incident, no disturbance. Then a security guard decided to throw them out. When I calmly asked him what the problem was and whether we could just talk about it, he flat out refused to answer me. No explanation, no professionalism, nothing but attitude. The only reason I could see for the whole scene was his own personal interest in one of the women he removed. Then it got worse. As I kept playing, this same guard pulled out his phone and started recording me without my consent, inside a casino, inside a hotel I am paying to be in. Filming a paying guest like a criminal, for no reason whatsoever, is a gross violation of privacy and basic decency. If this is how Sortis lets its staff treat customers, humiliating them, stonewalling basic questions, and recording them without permission, then management has a serious problem with who they hire and what they tolerate. I won't be back, and I'd tell anyone reading this to take their money somewhere that actually respects its guests

The property was beautiful and exceeded all expectations.