Selectum Luxury Resort

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

The property is outdated and requires refurbishment. Room provided at first had drainage issue with outside light not working. That makes it hazards in dark corner of the property. Second room was good enough but again stairs to room were sloppy making it hazards. We were offered upgrade to room where air conditioning wasn't working properly and noone attended to complaint. The staff are pretty much aware of issues with property especially rooms but not bothered about it especially for customers from Europe as only client base is Russia. All mattresses are of spring and sagging, that makes it uncomfortable. Outdoor pool, beach side area were nice while spa area with hamman is acceptable. Food was good but most sweets were repeated on weekdays and hardly any change. Good thing was that there was 24/7 restaurant. Not going to recommend based on poor quality of rooms.

The hotel has gone backwards form last year. There was no AC in any rooms and outside the rooms the AC was working. Buffet was standard and nothing special.

Besonders positiv hervorheben möchte ich: · Zimmer: komfortabel, sauber, stilvoll · Küche: ausgezeichnete Qualität und Vielfalt · Mitarbeiter: stets freundlich, aufmerksam und professionell · Entertainment-Team: ein riesiges Dankeschön an Zahir und Aylin – sie haben mit ihrer Art meinen Urlaub unvergesslich gemacht · Fitnesscenter: sehr gut ausgestattet und gepflegt Gerne möchte ich Ihnen auch einige Empfehlungen für Ihre weitere Optimierung mit auf den Weg geben, denn ich würde mich freuen, das Haus noch besser zu erleben: · Beach & Open Parties: Bitte führen Sie Beach- und Open-Air-Partys bereits ab Saisonbeginn (1. April) ein. · Disco / Abendunterhaltung: Die Disco sollte nicht nur aus 30 Minuten Show bestehen. Bitte setzen Sie auf interne Tänzer/Tänzerinnen oder laden Sie externe Acts ein, damit echte Partystimmung aufkommt. · Kinderbetreuung & Erwachsenenbereich: Ein isoliertes Kinderprogramm bis 21:30 Uhr wäre wünschenswert. Danach bitte kein Kinder-Eintritt mehr bei Erwachsenen-Shows und in der Disco. · A-la-carte-Restaurant (Sushi): Bitte ergänzen Sie ein Sushi-Restaurant mit Live Show Cooking – das wäre ein echtes Highlight. · Beach-Pflege: Der Sand am Strand sollte regelmäßig gesäubert werden. - Pediküre gab nicht - transport nach belek zentrum shuttle gab nicht nur vip or taxi sonst alles in ordnung

Lovely and relaxing place to stay. The kids at a great time. I would stay at this hotel again. The only let down for us is the cleanliness

When we arrived at the resort, there was little to no introduction or orientation, which made it hard to settle in or understand how things worked. Unfortunately, our water stopped working twice, and we also experienced a power outage, which was unexpected for a resort claiming five-star service. We had a disappointing experience with the Puppy’s Club (kids club) — not all staff were friendly, and communication was a major issue. My son asked for water and to participate in an activity, but they misunderstood him and did not assist, likely due to the language barrier. Most staff appeared to speak Russian only, and this issue was consistent throughout the resort — with very few staff fluent in English or even Turkish. This made it difficult to get proper assistance or feel fully included as an international guest. While the entertainment was well-organized, it also catered almost exclusively to Russian-speaking guests, with little representation of Turkish culture, which we had hoped to experience. As an Australian traveler, I felt that the resort was heavily geared towards a specific demographic, and not very inclusive of others. Additionally, the spa staff were overly persistent, constantly approaching us to sell treatments. When we did book a spa session, it came at a very high price, and the experience did not meet five-star expectations. On a positive note, the pool and restaurant facilities were excellent, and the food was truly delicious.

Simply everything we wanted from an ultra all-inclusive. Great service, food and drink quality with superb entertainment in a luxury hotel.

Amazing hotel the best service we had the presidential suite it’s worth the money go and enjoy

Das Hotel bietet eine Menge für groß und klein. Wir waren 10 Tage dort und haben jeden Tag genossen. das großartige Essen und eine breite Getränkeauswahl haben uns täglich begeistert. Unsere zweijährige Tochter hat den Puppiesclub und die zahlreichen Spielplätze voll ausgenutzt. Wir hatten ein Zimmer mit Meerblick und Außenpool - Top! Hervorheben möchte ich auch den großartigen Service. Wir wurden von Yalcin sehr warmherzig in Empfang genommen. Man konnte ihn 24/7 via Whatsapp erreichen. Bei jeder Frage stand er mit Rat und Tat zur Stelle. Wir werden wieder kommen!

The hotel seems quite run down

Worst experience of my life