더블트리 바이 힐튼 호텔 런던 - 타워 오브 런던 (DoubleTree by Hilton Hotel London -Tower of London)

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Good for stay

Laundry service way too expensive

Lovely hotel. Very clean. Staff are friendly and helpful. Excellent location. Room was small but well appointed. Would stay again!

Shower door needs a little maintenance, found it very difficult to open and close probably needs oiling. Delicious breakfast, so much choice.

Lovely hotel, great location for exploring London. Great breakfast, staff lovely. Room was nice although the air con leaked one evening and it took two phone calls to get the maintenance guy up to fix it but once he came, took him 10 minutes.

Everything about our stay was excellent from check in to staff and room.

Our stay here was absolutely amazing! The staff couldn’t have been nicer or more helpful. The amenities were fantastic. The restaurants, the front desk, the concierge’s room, service housekeeping. Every single thing about this hotel is wonderful. The beds were super comfortable. We did not have one single issue!! I would gladly stay here again if I have the opportunity! The location is also amazing near so many of the sites, we were within walking distance of the tower of London, the tower bridge and the River Thames! I can’t say enough good things about it. Thank you for a wonderful stay. I hope I get a chance to stay here again.

The staffs are the reception are excellent. I enjoyed breakfast

Clean, comfortable and cute restaurant on the roof. However in the morning we had to leave before the breakfast so we did not order it, and they had coffee ready but would not allow you to have any. Why not? It is not an inexpensive service to raise your service rankings. It was there, and ready but the guy at the door was so rude that even the girl at desk was staring in shock. She went and got us a black coffee after that. Very sweet of her.

Overall, this was an acceptable stay in an excellent location. While there were some positives, particularly the convenience of the hotel and the rooftop views, improvements to the air conditioning and service speed at the rooftop bar would make a noticeable difference. We’d consider staying again, but would hope these issues had been addressed.