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NIZUC Resort and Spa

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Name: NIZUC Resort and Spa
Address: Punta Nizuc(Blvd. Kukulcan Km.21 - 260), 칸쿤, MX
Price range: From EUR 784.63
Rating: 4.6

Punta Nizuc(Blvd. Kukulcan Km.21 - 260)지도 보기

€ 784.631박당

9월21일 요금을 기준으로 30일 내에 가장 저렴한 가격이에요!

숙소 장점

가족 친화적

아동 친화적 시설

해변 인근

훌륭한 전망

이용후기

모든 이용후기 보기

4.6/5.0

매우 훌륭해요

이용후기 1K+건

접근성

0.0

서비스 만족도

4.8

청결도

4.8

분위기 & 시설

4.8

Dorothy

작성일: 2026년 6월 5일

5.0/5.0

매우 훌륭해요

지인 동반 숙박객

By not having cars or trucks on the property, it was very peaceful and quiet. The "inside out" design of the resort with its white adobe brick walls, the mangrove forest, and the lush vegetation everywhere made me feel that I was surrounded by the natural world of this former presidential retreat. The spa was by far the best spa I have ever been to, and I'm 78 years old, so I've been to many over the years. Starting with the hydrotherapy treatment was pure relaxation, and the Mayan massage was heavenly. My daughter and I spent 5 hours that afternoon immersed in a complete body treatment. The breakfast buffet was extraordinary in its selections from fresh fruits to personalized omelets to Mexican specialities.

griselda

작성일: 2026년 6월 4일

5.0/5.0

매우 훌륭해요

커플 숙박객

Acabamos de regresar de nuestra estancia el pasado mayo, y una vez más este hotel superó todas nuestras expectativas. Este fue nuestro cuarto año consecutivo visitándolo, y puedo decir con toda honestidad que nunca nos ha decepcionado. Aunque se trata de un resort de lujo cinco estrellas, mantiene la atención personalizada y el ambiente cálido de un hotel boutique. Desde el momento en que llegas, todos parecen conocerte por tu nombre y están genuinamente interesados en hacer que tu experiencia sea perfecta. Siempre hay alguien dispuesto a ayudar y a encontrar maneras de hacer tu estancia aún más especial. Quiero reconocer especialmente a Juan Pablo en recepción, quien nos atendió con una amabilidad y profesionalismo excepcionales. Nos hizo sentir como en familia desde el primer momento. También recibimos una excelente atención de Adalith y Montserrat, nos brindaron un servicio impecable. La oferta gastronómica es extraordinaria. La Punta continúa siendo mi restaurante favorito dentro del resort. Su ubicación frente al mar, inspirada en una tradicional trajinera, está llena de detalles hermosos y crea una atmósfera única. La comida fue excelente.. Indochin sigue siendo nuestro segundo favorito. El pato que sirven ahí es simplemente espectacular; sinceramente, es uno de los mejores que he probado en cualquier parte del mundo. Todo el hotel es una experiencia única. Super recomendado. Gracias a todos!

Karl

작성일: 2026년 6월 2일

5.0/5.0

매우 훌륭해요

아동 동반 숙박객

Nizuc Resort and Spa was excellent. My family and I enjoyed it very much, if your looking for a peaceful and relaxing stay this is the hotel to go.

Lovella

작성일: 2026년 5월 29일

5.0/5.0

매우 훌륭해요

커플 숙박객

Everything was PERFECT

Jesus

작성일: 2026년 5월 26일

3.0/5.0

만족해요

지인 동반 숙박객 · 친구/가족 여행

They need to do better with maintenance Air con didn’t work right and we had no hot water. They were understaffed and made us wait for golf carts too long. They need benches there if they are going to make guests wait that long. They need coffee and tea (free) for guests that leave before 7am in the lobby. Also why do their swimming pool bars close an hour or two before the sun goes down!? People want to see the sunset at their infinity pool but they stop serving drinks at 6pm and stop giving you towels to use the pool literally in broad daylight. Make it make sense!? Are they they thinking about what is convenient for them and things that make their jobs easier or are they wanting to provide great service to their guests? Very disappointing for a hotel I used to love.

Jesus

작성일: 2026년 5월 26일

3.0/5.0

만족해요

지인 동반 숙박객 · 친구/가족 여행

Air con was blowing cold air but room was damp and humid. We had no hot water to two days even though we told staff about it.

Arturo

작성일: 2026년 5월 22일

5.0/5.0

매우 훌륭해요

지인 동반 숙박객

I love this place! The staff was amazing.

Giselle

작성일: 2026년 5월 20일

5.0/5.0

매우 훌륭해요

커플 숙박객

Top Tier service and always a great time! Feels like my home away from home every time!

James Chance

작성일: 2026년 5월 13일

5.0/5.0

매우 훌륭해요

커플 숙박객

Everything was luxury and the staff was so attentive and kind. Anything you want whenever you want was done with eagerness and with a smile.

Allen

작성일: 2026년 5월 5일

1.0/5.0

그저 그래요

가족 숙박객 · 친구/가족 여행

Disaster — we left the same day we checked in... We have stayed at Nizuc several times before and always considered it an excellent vacation hotel, which makes this experience especially disappointing. After checking in, we changed and went down to the pool and beach area, only to find active construction taking place directly over and around the resort’s main pool and beach areas. There were cranes swinging over the pool area, workers in hard hats, and constant loud drilling and banging. This was not a minor inconvenience. It completely ruined the luxury, peaceful atmosphere we came for. After trying to tolerate it for an hour or two, we went to the front desk, asked to check out, and left for another hotel. What is most frustrating is that this major disruption was not disclosed before our arrival, and now the hotel is giving us a hard time over the refund. For a resort at this level and price point, this was unacceptable. Based on this experience, I cannot recommend Nizuc at this time.

소개

NIZUC Resort and Spa

객실 수:274

숙소 성급:

Located in Cancun (Zona Hotelera), NIZUC Resort and Spa is steps from West Coast of Isla Mujeres, Punta Cancun, and Punta Nizuc National Park and a 3-minute drive from Delfines Beach. This beach hotel is 6.3 mi (10.2 km) from La Isla Shopping Mall and 11.9 mi (19.2 km) from Moon Palace Golf Club.

숙소 정보

전체 보기

주변 정보

교통수단

칸쿤 국제공항 공항

공항

9.4km

지도 보기

편의시설 및 서비스

숙소 정책

체크인/체크아웃 시간

체크인 시간:15:00 이후 - 00:00 이전

체크아웃 시간:12:00 이전

체크인 규정

체크인은 만 18세 이상만 가능합니다.

특별 체크인 안내

This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools. All guests, including children, are required to present a valid government-issued ID card at check-in. Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in. Guests who are citizens or residents of Mexico must present their valid Unique Population Registry Code (CURP) at the time of check-in. Guests who are citizens or residents of other countries must present a valid passport at the time of check-in. Guests traveling with a service animal must contact the property prior to arrival.

체크인 정보

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 18 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Cashless transactions are available

Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

주의사항: 체크인 규정은 숙소에 따라 상이합니다. 예약 전 반드시 확인해주세요.

아동 관련 규정

아동은 연령과 관계 없이 모두 숙박 가능합니다.

기타 요금

Fee for buffet breakfast: approximately MXN 915 for adults and MXN 457.50 for children

Pet fee: MXN 3055 per pet, per stay

Service animals are exempt from fees

Crib (infant bed) fee: MXN 2320 per stay

Rollaway bed fee: MXN 3480 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

식사 및 음료

Enjoy international cuisine at Cafe de la Playa, one of the hotel's 6 restaurants, or stay in and take advantage of the room service (during limited hours). When you are in need of a refreshing drink, visit the beach bar or one of 4 bars/lounges, or 2 poolside bars. Buffet breakfasts are available daily from 7 AM to noon for a fee.

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NIZUC Resort and Spa

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

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