홀리데이 인 NYC - 로어 이스트 사이드 바이 IHG (Holiday Inn NYC - Lower East Side by IHG)

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A

Good people and pleasant experience. Knowledgible front desk

Staff was very helpful and friendly. Room was clean and nice and cold with the a/c in humid summer weather. Very conveniently located with a subway stop right there.

Perfect hotel for a family stay. You don't need much from your hotel in NYC other than it being clean and well-maintained, being in a good location and having a metro station nearby, and this hotel checks all three. Staff is nice and helpful, the rooms are a little small, but, once again, you don't spend a lot of time in your room while in NYC. Beds are comfortable and air conditioning works fine.

4 of us stayed 2 nights. (2 adults, and 2 kids). It was a great visit. It’s a good neighborhood and it’s close to the subway. Good staff. The free coffee, tea and water was great. Good shower pressure. Great price. The lower east side is nice, but I think we are more midtown people.

The price is good and is conveniently located near a subway station. The address they advertise should be updated, as we couldn't properly find it the first day, and it was late at night. Right entrance address is 96 Suffolk St. The cleaning staff was really friendly. The reception staff was a little rough, maybe they're too straightforward NY style, but could be better, though; during our check-in, the lady scolded who I believe was a trainee right in front of us, it was really awkward. I believe you should always congratulate in public and give feedback privately. But well, other than that, we did have a good time, the room was spacious, for a NYC room, and the location was good to move around Manhattan. Chinatown and Little Italy are walkable from there, which was a plus.

Everything was great

Super clean and comfortable, You have everything near food, parking.

Clean room, helpful staff

Booked multiple rooms through Expedia. When I checked into the hotel, was told the reservation was different on their end compared to what I paid for through Expedia. Apparently they only had 1 room under my name when it should’ve been multiple. Had to rearrange sleeping arrangements for my group due to getting assigned worse rooms than what I booked through Expedia. I booked double-bed city view rooms and ended up with a king room with views of a dumpster.