알파 호텔 이스턴 크릭 (Alpha Hotel Eastern Creek)

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K

Great location and big rooms

I would not recommend this hotel. The cleanliness was very disappointing, and it seemed like the house/room was not cleaned properly during our stay. For the price we paid, I expected a much higher standard of cleanliness and attention to detail. What made the experience even worse was the staff’s attitude. They were not friendly, welcoming, or helpful. At one point, we were even told to go to bed, which I found very inappropriate. As paying guests, it is our choice how we spend our time and when we decide to sleep, as long as we are respecting hotel rules and other guests. Overall, the poor customer service and lack of cleanliness made this a frustrating experience. I will not be staying here again and cannot recommend it to others.

Clean

Like staying in a cheap motel at full price

Great location. Friendly staff 24 hour reception. The only thing that would make it better is being able to walk across to the track instead of having to drive around to the back side

The room and bathroom is very spacious and clean. Staff was helpful and friendly. Parking was sufficient and had a wet entry available when it was raining. We will definitely come back and stay at Alpha Hotel - Eastern Creek when another opportunity comes up.

I have stayed here in the past and found that the room was clean along with the dining/breakfast area. Breakfast was good and not crowded with enough food. The Vittoria coffee is crap but that was the only thing that I didn't like but no big deal. Parking is easy and free. I will stay there again.

Clean room

Nice clean room only down fall there is only 1 pillow each for a queen bed dont get me wrong they are super comfy but two per person is definitely needed i had to fold mine over. Free parking which is great especially for sydney would stay again but would definitely take an extra pillow