호텔 헨리에타 (Hotel Henrietta)

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Old hotel bit it meets expectations. Personnel speaks English and is friendly.

Ich habe ein Tag vor Ankunft angerufen ob wir die Koffer im Hotel abstellen können. Man hat mir gesagt es wäre ok aber am Ankunfstag war keiner da. Allerdings nach kurzem Anruf ist eine Frau gekommen - vielen Dank dafür. Check in selbst war total chaotisch, über halber Stunde gedauert. Rechnung noch nicht angekommen. Frühstück sollte eigentlich zur Verfügung sein, es gibt es aber nichts.

Claustrophobic elevator. Not enough pillows. No staff to deal with late arrivals. No tv, clock, bathroom amenities, no lobby. The guy in the breakfast area was great. Friendly and helpful.

Quiet location, spacious room, comfy beds, great breakfast, grocery store Žabka and streetcar stop nearby.

Breakfast could be better, showers could be updated.

The rooms were not what is displaced on Expedia website. The toilet seats broken and toilet were smelling

This hotel is in a genuine neighborhood - not the tourist center. Everything is functional and there are great transport links. We will be back.

The hotel room was quite clean and near the metro. Good breakfast. But slow wifi speed and old stuffs. Acceptable for the price.

This is the second time we have stayed at the Henrietta. Both times, we found it very clean and comfortable. It is also in a great location, as far as we are concerned. It is part of an authentic local neighborhood with things you need (grocery store, bank, restaurants, etc.). It is quiet and out of the city center but you can go anywhere walking and.or via metro or tram. The staff is helpful but not nosy. The only complaint is that despite the fact that is a non-smoking hotel, the guests are allowed to smoke right outside the front door - which they frequently leave open- and it drafts up into the hallways.

Staff were very friendly. Curtains put up when group complained. Breakfast was fine.