프리미어 호텔 (Première Hotel)

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Not a good hotel

Standard has dropped a lot. The carpet is dirty and was also in one section of the room. Poor maintenance

Hello, Last week, we booked the Superior Triple Room. The front desk staff was so friendly, and greet us well. After that we check-in the room. Satisfied with the room, so spacious. But, the moment we entered the room, it have that unpleasant smell, probably from the carpet. Then, we checked the bathroom/toilet. It has cigarette smell, even tough we asked for no smoking room. Also, one plug is not functioning on the right side of the queen bed (below air-cond regulator). Other than that, we are very happy and enjoyed our stay. Thank you for your service.

I booked executive floors to have a pleasant stay in their executive lounges, but it was closed due to no customer. So it was waste of money to book at executive floor.

The hotel is clean but the service is very poor for a tourist. We could not get any information from the front desk or concierge about what to see or do in Klang and the surroundings. No tourist info, no maps to help. Looks like a hotel for business people only. Fortunately being a resident of Klang in the 1950's I can remember some of the places of interest but for my daughter from Germany this was a real disappointment.

Bring along my parents to Klang and stay in this hotel, front desk staffs are polite and efficient. Room is clean and cheerful, nearby are shopping mall tesco and aeon, we have a very nice day over here, totally worth for the price

There was musky smell along corridor on level 2. Previous occupant may have smoked in the room

The hotel room, cleaniness & service was good. Since there is some construction is going on infront of the hotel it would be better if there are sign board for entry into the hotel. There was a number of turning and not sure of the entrance.

Greatstay

Not amazing. I was disturbed on the eve of my check-out. Room service rang the doorbell at 12.18am insisting that I ordered room service. I told that guy he make a mistake and insisted that I ordered. I was fast asleep and let alone order room service. After a few mins of disputing he left grudgingly. I couldn’t sleep thereafter. Just wondering how could room service makes such mistake. Another issue is that only two teabags were provided in each room. Normally, in Most hotels at least four or five packets of different flavours.