브리스톨 호텔 (Bristol Hotel)

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Clean room - soft bed- very well located

Wonderful property and hope to stay again!

The location of the hotel was great, and the gentleman who helped us check in late at night was gracious. We paid extra for breakfast, but felt like it lacked options for the price. Biggest disappointments were the lack of adequate air conditioning on days that were in the upper 90s (there was a sign in the room that said the AC could only be set for 9 degrees less than the outside temperature, which just really wasn’t sufficient in that heat. The other challenge was that the desk socket was so loose, none of our plugs would stay in, and the one in the bathroom was super confusing and I couldn’t figure out where the euro plug would go. This left us with only one outlet on the far side of the bed for charging three peoples’ devices.

Old property, lots of noises with the fan, very bad smell coming from 4th floor like sewage. Also I thought breakfast was included with my stay

The reception staff welcome us with a smile despite how busy he was. Explained that we only booked one room for one person so we have to upgrade to 4 person in a nice way. We only have to pay little extra which is no problem. Overall the room is clean & bed is comfy 👍 Thanks Bristol !!

Clean, simple, and convenient.

We had a great stay at this hotel. It is a very family friendly hotel with great staff that were so helpful. I would recommend to all to stay here when in Zermatt.

Great for the location and price. Close to the train station. Several restaurants around. Convenient for the tram. It was fine for our one night layover. As others have mentioned, it is quite small.

I was disappointed that, even though my room was clean and ready at 12:46 p.m., I wasn’t allowed to check in. After a 14-hour flight, I had hoped for a little flexibility and understanding. I also tried to contact the hotel three times before my arrival, but I never received a response. This made the experience even more frustrating and disappointing.

Basic hotel and amenities, relatively clean.