채츠우드 호텔 인 만트라 빌딩 (Chatswood Hotel In Mantra Building)

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great location. comfortable bed.

Great location and good indoor pool.

Check-in staff were rude and unhelpful.

I booked Mantra Chatswood for a 2‑night stay. Check‑in was straightforward, but the customer service didn’t feel very friendly or welcoming. The apartment‑style room itself was very clean, cosy and spacious, with handy facilities like a microwave, kettle, tea and coffee sachets, plus a bathroom with both bath and shower. The room is a little outdated and the bed was quite uncomfortable, which left me with some back pain after two nights. Housekeeping is only done on request, which surprised me as my previous stay at another Mantra included daily service. The location on Brown Street is excellent – very close to the train station, a bit of a walk to Westfield, but surrounded by plenty of food options. Overall it was a decent stay and I don’t regret booking it, but I’d probably try a different Mantra or another hotel next time in Chatswood.”

Very convenient location - just across the road to the train station with lots of eateries and a supermarket close by

Air con not working

Staff were very professional and courteous

Rooms should be cleaned on daily basis.

Unfortunately our bathroom drain had a horrible smell, and the toilet roll was left empty on the holder? The air-conditioning control panel didn't work so we were unable to adjust the temperature. It was just a bed to sleep in for us, so not a huge deal, however it was a bit disappointing for a Mantra. The check in was excellent, very seamless and kind, welcoming staff. Also, the lift doors shut super quick, which was strange!

perfect for my purpose