더 스트라본 툴룸 (The Strabon Tulum)

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Very cute and unique hotel. The room was clean. However, there was an electricity outage and we were not able to enjoy any amenities.

Amazing place!

We had such an amazing stay at this hotel in Tulum the entire property was spotless from the rooms to the pool area, which made it feel incredibly relaxing and well cared for. The staff went above and beyond to make us feel welcome, always greeting us with a smile and helping with anything we needed. It truly made our trip unforgettable, and we can’t wait to come back again.

Rooms were nice and clean the staff was gery

Great hotel. The room was huge, modern and clean. Breakfast was great. Would recommend

We stayed here and honestly loved the time we spent here. Staff was super friendly, good variety of food for breakfast and the room was super extra clean. Would love to book with you again and again!

Clean rooms. Very nice staff, great location with good Restaurant in walking distance. Silvia was especially nice and provided us with great advice.

The hotel is not a 4-star as claimed. Most of the staff are good but the property has inherent issues that the staff cannot resolve. I stayed with my 2 kids and here's the issues: 1) Property is probably newly built in a new area. So the street is still a muddy road with lots of potholes. 2) The welcome was not warm at all 3) The room did not get hot water in the shower. Discussed this with various staff at least 5 times and they could not fix it. They offered to move us to a new room but that was the night before we were to leave. 4) the room had a muggy/damp smell in all the linens 5) bathroom was really poor: there was no spare toilet paper, there are no holders for soaps etc in the bathroom, the flush is very poor 6) the hotel says continental breakfast included. This is not what you get in all hotels out there. You get to choose from a couple of egg options or waffles/pancake. Either/or - was really really odd and this should be mentioned on the website. You get some sliced fruit. Basically it is a limited breakfast and not that you can help yourself to multiple servings of what you need. If you are unwell and feel like eating only fruits, you are out of luck! The staff seem to want to care but given all the above, they cannot do much about it.

This is such a neat little hotel and the accommodations are really nice. The breakfast was a nice surprise that we were not expecting. Definitely would stay here again.

Very receptive