호텔 클라레 베르시 (Hôtel Claret Bercy)

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it was good stay; communication was good

This was the most atrocious hotel I have ever stayed at. I reached out to the hotel & Expedia personally before sending this but since there was no resolution I’m hoping to save someone else their money. $300 a night hotel to have ants in the bathroom, bugs in the bathtub, brown muddy water coming out of the sinks and the power outages. This building is not maintained, both expedia and the hotel promote photos that do not replicate what this hotel looks like. I sent side by side comparisons to Expedia showing them and “the most they could do” was offer me $25 one key Expedia cash. I travelled with my mother as two females this hotel felt unclean and unsafe.

Very old hotel with limited upgrade. Not much guest very empty. No air conditioning, open window with some breeze but noisy from the train, road

The host was extremely gracious and very helpful.

Perfect location, quiet and friendly staff. We used it as it’s ease of being near the Gare de Lyon. Would use again

Tutto bene sostanzialmente

Comfortable although in less than 24 hours the curtains and curtain pole fell off the wall, the toilet seat fell off and the paint was crumbling. Staff helpful and bed comfortable.

The room doesn’t don’t have a/c and it didn’t say anything about that in the booking but overall the hotel was ok.

Hôtel bien placé à proximité de la gare de Lyon et surtout de la station de métro Bercy,