더 파크 타워 나이츠브리지, 럭셔리 컬렉션 호텔 (The Park Tower Knightsbridge, A Luxury Collection Hotel)

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Great hotel in a fantastic location with very helpful and friendly staff. The only downside was the air conditioning did not work. Target temperature was 15c but the room temperature was. 27c. They did provide a Dyson fan which helped, but the hotel should not be advertised as having air conditioning.

Plenty of shops within walking distance. Rooms and property were very clean. Entire staff were extremely helpful and friendly.

Great location near high end shopping

Excellent service. Concierge was incredibly helpful. She gave great recommendations for breakfast and Sunday roast. Room service was quick and their coffee was amazing.

Great stay

Rooms smelled musty, stale and were ratty. Staff was lovely, unfortunately, after seeing two different rooms, in the hopes of the original room simply being a dud, I forfeited my reservation and changed to another hotel in the area. The staff was very friendly and tried to help as best they could. An unfortunate experience. Sharaton should invest in updating this property as the location is wonderful.

Our room was an hour late being ready, then it was the wrong room, we ordered a king with views for our anniversary and it was two twins pushed together at different heights, after multiple phone calls got the king bed with a much worse view which was the point of staying at this place. Luxury in the name but it is not luxury. Feel disorganized and disappointed. We have traveled a lot and never had such a bag experienced. Very disappointed and would not recommended at all.

Spacious and well equipped rooms with a beautiful view of the Hyde Park and London Eye. Sumptuous breakfast. Classy location, walk down to Hyde Park, Buckingham Palace, shops & restaurants. It’s just outside the Knightsbridge Tube station. All staff members are extremely helpful and ready to serve, especially Ruston. The cabs and Uber services are terrific. They could improve on the refund policy. I had to cancel a room for 9 nights, within just 24 hours of booking but both Expedia and Hotel kept blaming each other and refused to refund anything.

Clean room and nice staff

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