Grand Hotel Des Iles Borromees

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

Had a great week stay. Room clean and comfortable. Great amenities especially the spa area and pool.

Stayed four nights with my 14-year old daughter. Amazing hotel in a picturesque location. Lots to do on and off property. Pool, spa, boat rides on the lake and exploring the islands. Great restaurants. Incredible staff who were always friendly and helpful. 10 out of 10.

The hotel is absolutely beautiful & well maintained in every detail. Kudos to the gardening staff for the magnificent surroundings bathed in the scent of jasmine. Spa experience (massage & facial) was excellent. My lake view superior room was lovely, clean. I’d think twice before staying here again for 1 reason: the sub-standard food. We dined at Il Borromeo 3 times & none of our dishes were hot nor prepared as ordered. They came out of the kitchen too quickly after ordering so we gathered they were pre-made. One night we ordered Wagyu steaks, medium rare. They were thin cut, served COLD & medium well; vegetables & sauce also stone cold. Sent them back & received well done meat. Sent that back & ordered the tagliata steaks, medium rare …got medium. The cacio e pepe was lukewarm, veal without flavor. The carbonara was also lukewarm & sticky rather than creamy. Bread was hard & lacked flavor. As for the breakfast served in Il Borromeo all the various croissants were dry (so disappointing). The lone bright spot for dining is Le Bistrot — the poolside snack bar! Great food there. Other small things need work: water bottles not replaced during our 4 day stay, no mint at turndown is odd for a 5-star, CNN not working even though we reported it twice. At check in Reception did not have a record of my pre-booked spa appointment & said *I* should call the spa to confirm. (Umm, no, that’s your job, Sir.) Restaurant staff more concerned about breaking down tables than serving guests.

Room is clean and beautifully decorated. Staff are friendly and courteous. Valet parking is great! Great view from hotel and close to city center.

The staff were very friendly and accommodating. Concierge staff were very knowledgeable. We love staying at this hotel. We love the town of Stresa and would love to come back.

Amazing property!!!

Great location and wonderful service

Hotel historico y elegante, qu te hace sentir en un verdadero palacio. las habitaciones aunque estan bien, les vendría bien una remodelacion. Las vistas al lago son maravillosas.

Front desk staff and concierge were accommodating and friendly. One person was not so nice - ignored us standing there for quite a while even though no one else was around. But other than that, excellent! Spa was amazing! We enjoyed it every day. Would definitely stay here again!

This Hotel is a MUST to stay in.As you drive up you think you are in a time machine as you approach this gorgeous edifice from another century.Th...e rooms are spacious and you feel as if you are either in a castle or a museum. Staff extremely friendly and welcoming. Located only a short walk from the ferrys to the islands.breakfast was out of thos world.Fantastic choices everyday with spectacular service.This is the Hotel to choose if you are going to visit Lake Maggiore.