부르구 아르자안 바이 로타나 이스탄불 아시아 (Burgu Arjaan by Rotana Istanbul Asia)

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Bed bugs

Very nice

Easy access to highways and Metro

Many people walking in bandages from surgery. Patients with bleeding bandages on diffrent parts of the body. The lobby had a funny smell. I think patients should enter in a separate entrance from guests who are there for vacation. I wish I knew this was a hospital hotel.

Hotel was not busy but staff couldn’t cope during breakfast. No cutlery, no tea or coffee, staff in suits too busy talking to each other rather than serve guests. This happened every day. Was supposed to have a family room but they put us in a standard room. Check in was poor, rude manners from staff at check in, did not even offer to take luggage to room or advise on amenities. Staff seemed more interested in talking to each other rather than helping. No staff member smiles, or talks to you nicely, it must be a rule. Room was tiny and not cleaned, had to keep asking for towels and water. You have to wait an age for lifts. A’La Carte menu poor quality and over priced, much better food in local restaurants nearby or food courts at the mall which are at a third of the price. Indoor pool freezing cold and kids club is just a tiny box room with no toys or activities. Perfect for if you want to punish your kids whilst on holiday.

Clean and comfortable. Very helpful and friendly staff. Close to M4 Metro.

Friendly and helpful staff

My stay at Burgu Arjaan by Rotana in Istanbul was wonderful! The hotel offered a perfect blend of comfort and convenience. The room was spacious and beautifully designed, ensuring a relaxing stay throughout. The staff was incredibly hospitable and always ready to assist with any needs. Despite being located in Istanbul Asia, transportation to visit the mosques in the European side was easy and safe, adding to the overall convenience of the location. I would highly recommend this hotel for anyone visiting Istanbul!

It is always a memorable stay at the Rotana.

Nice hotel, room was super clean and fresh , highly recommended . Thanks for the staff !