넥서스 리젠시 스위트 & 호텔 (Nexus Regency Suites & Hotel)

숙소 성급은 참고용이며 숙소 정보(서비스 수준, 부대 시설 등)에 대한 클룩의 전반적인 평가를 기준으로 합니다.

This property is very run down and poorly maintained. The staff are very courteous and kind but know they are in a loosing situation. Examples; no wifi on upper floors, the elevator only worked sporadically, the carpets and walls in the halls and rooms was stained and damaged, the lobby restaurant is very limited. This facility needs to go to a new Hotelier that can get it back into shape as it is in a good location.

The room was not ready so we had to wait for 45mins before we can check in. The room was not cleaned by the housekeeping after the first night although we have left word with the housekeeper as we were about to leave for the day.There was noises of furniture being moved about in the wee hours of the morning.

Place was abit dirty

Toilet smelly, bedsheet got blood stained, towel provided not clean, dusty dining chair and wooden floor

Good

The room is huge. Just that the lights are dim in the suite. Breakfast was ok, choices are limited. My room was cancelled from Expedia and I was forced to pay walk in rate.

Asked for late room service but upon returning to the room it was still the same as i left. Go down to the reception and they said i need to informed them in advance. Told already but they never say sorry for their services. Disappointed

my doughter seems happy

Quite surprised with the size of the room and the condition was great.

The past stayed at Nexus were so glorious for me. Since march 2018 i never failed to have had at least one nite to stayed. But my last episode with 3nite were quite unexpected and sadden me,the happening were; 1;as regular guest, that RM20 should not be charged due to price differ between Hotel.com and Nexus. 2;i were called and were given unsweet words/sentences by personal 'i will charged u if checkef out after 1.00pm. I fully understand and acknowledge regarding that particular issues. Therefore personals should do the conversation in the most hospitality method. Thanks and regards