미마루 도쿄 신주쿠 웨스트 (MIMARU Tokyo Shinjuku West)

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Our room was a decent size and the staff were friendly. Unfortunately the hotel wasn’t too close to the subway (half mile walk) and the mildew smell from the bathroom and room windows were horrific. No matter how long we ran the fan and air conditioner, the room stank of mildew. It clearly needs a deeper clean and other efforts to mitigate moisture and smell.

The staff was so nice and friendly.

Found this hotel and accommodations great for our family of four. The staff was helpful, their luggage service is the fastest and easiest to use. The site was also very well located to leverage the local transportation system.

Recommend

This is the 3rd Mimaru hotel that we stayed at for our Japan trip and again we loved it! The staff were pleasant and helpful. The only issue was the subway stop was a little farther away compared to the other Mimaru hotels we stayed at. It takes about 8-10 min walk to a subway station.

We had a great stay at this Mimaru. Close to the main Shinjuku station and lots of restaurants nearby.

The staff were so helpful and amazing. The room was very clean, we had a room with bunk beds and it was perfect for our young kids. The room was exactly how it was described. We also used the laundry facilities and it was kept clean and very useful for hotel guests.

Very family friendly and close to everything. The staff was so welcoming and accommodating.

Mimaru Apartment Hotel Shinjuku West offers an excellent balance of comfort, convenience, and hospitality, making it a strong choice for families, groups, and travelers seeking apartment-style accommodations in Shinjuku. Throughout our stay, the staff was attentive, responsive, and eager to help. Whether answering questions about local attractions or providing detailed recommendations on the best bus and rail routes to our destinations, the staff demonstrated a high level of professionalism and local knowledge that enhanced our overall experience. The location is another significant advantage as it is safe and, relatively, quiet area. Shinjuku Station is approximately a 10-minute walk away, making it easy to explore the city and beyond via rail or bus. Daily conveniences are also readily available, with both a Lawson and a 7-Eleven located immediately next to the property. There's also a great Onigiri shop just down the street. As an apartment-style hotel, Mimaru follows a unique housekeeping schedule that differs from traditional hotels. Guests should be aware that cleaning services are performed on an alternating A/B-day schedule, meaning certain tasks—such as bed making—are completed every other day rather than daily. However, the hotel clearly explains this system during check-in, helping to set appropriate expectations. Overall, we had an excellent experience and would definitely recommend the hotel to other travelers.

Large room- great for a family!