더 모텔 몬트리올 (The Motel Montreal)

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Check in was smooth, we got the 2 bedroom superior room with balcony. Room was in very good condition, spacious and clean. We loved the balcony area. Hotel provided wifi, tv with streaming channels-Utensils, plates etc were in the full kitchen. Microwave, oven, fridge too. Staff was always pleasant and helpful, front desk sometimes is empty/closed but you can just text them and they send someone to assist right away. We stayed 4 days and they didn't change towels, or bring toilet paper unless we requested it. Pool was good, never crowded and as with any other pool you need to supervise your kids because far end gets deep. overall I have no complaints. Keep in mind this is a budget motel, don't expect luxury. My family and I were very satisfied and will return.

Very good for the price. A+

The motel is old and run down. The beds were not comfortable and the furniture was outdated and in bad shape. The lamp didn’t work and bathroom tripped the breaker. The room although old and dingy was clean except for the fake nails left behind on the floor. The doors use a code which is given by the office and you do not choose, this was very unnerving but everything was fine during our stay. We had to request TP since we only had a half roll for two grown women but the cleaning lady was very apologetic and helpful. Bottom line is you get what you pay for…a cheap motel at a cheap price. The owner seems to have multiple properties that seem so much nicer so maybe he will put in the effort to fix the place up.

Pretty good place, close to a few things

First, we stayed in a basic room, 2 beds, not with a kitchen, etc. It was clean and neat. The bed was super comfy, I liked the bathroom, and the ac worked perfect. We were only flopping for the night, so it was fine and we had a good night sleep. But overall I found the room "depressing", primarily because of the overall lighting. I think for what we paid they could have had a glass, of any kind (even paper or plastic), in the bathroom. Maybe even a desk chair, anything other than the bed to sit on. Finally, the outside light glared through the window all night. Perhaps if there were lined curtains, or a shade, or anyway to shut off the light, or even thicker curtains, it would have helped.

Short walk to village shops and restaurants. Room was clean. Staff is professional and friendly.

Everything was clean which is mainly what I look for in a budget motel such as this. One of the two lamps had a burned out lightbulb but honestly didn’t bother me at all as I was just flopping for the night

The staff was excellent. The hotel itself needs some upkeep. Otherwise this was fine.

The property (Motel Montreal) was advertised as having a partial lake view on Expedia. When I went to check in, I was sent next door to the Lake Haven hotel. The room faced the parking lot. I explained the room was not as advertised since there was no lake view. I wasn't given any options except a number for a reservation manager. I called and texted that number and got no response. I called the Sundowner (property number listed in Expedia) also and got no response. I ended up turning in the keys within an hour of check-in and went to another hotel. I am trying to get a refund. I am very disappointed as I feel this is false advertising. I am also very disappointed at the lack of customer service.

Considering the other reviews I read, I expected a worse experience. It was better than expected, room was clean. The top quilt had a stain but all other sheets and blankets were clean. The AC worked and its in a convenient location. It was a basic motel and it did its job.