동 킨 호텔 (Dong Kinh Hotel)

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Good

Staff friendly

Room was ok. Not the best quality

The only thing I liked/chose this hotel is because it is near my relative's place. The side building where my room was old and everything is old like broken bathroom door. I will NOT recommend this hotel but I believe all the 3* hotels in VN are pretty much the same.

Stayed in room 404 in B building for 4 nights. Location was good with many food vendors and street food available. Markets nearby. Elevator was tiny and slow. Staff were helpful. Rooms were small but fairly clean. Small bathroom with weak showerhead. 2 in 1 shower and bathtub so can be difficult for elderly guests to climb over. Clean towels and hairdryer. Good comfortable bed. Furniture were a bit old and some had stains. Internet speeds 12mbps which is very slow. Good air conditioning. Breakfast buffet was ok. Had pho and congee with salted egg. Fried egg is available on request. Toast with jam and butter. Banh cuon is there everyday with ham. Orange juice and coffee. Cheap laundry service is right across the street.

L

I made two reservations for two rooms from date May 16-19. When we got into the hotels find the hotel rooms and amenities are dirty ,dark small and with bad smell. So terrible. Every thing is not the same as we saw from the picture from your booking web site. Though we had checked in, but we immediately moved out and stayed in another hotel.I did asked for the refund and the live agent from Expediate did promised me to talk to the hotel and get some refund as a compensation for loss within 48-72 hours. However until today June 6 I still have not got any response. Expediate is a sound booking agent for the hotel, it’s hard to believe has a bad service like this. I and my travel companions will never trust and book the hotels from you again. I hope to Get the response and solutions on my loss soon.

I like the breakfast, the main meal changes every day. The staff were nice and polite. I don’t like the room, there’s window but it has a wall behind the window, it’s dark and can’t see any sunlight. The room worn out so much compared to last year I was there.

The toilet door was broken, and the AC could not be adjusted by remote control.

Good food and delicious