오텔 이스트리아 바이 마냐 아르보르 (Hôtel Istria by Magna Arbor)

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Amazing staff , very helpful and welcoming

Horrible rooms

The room was extremely small and not as advertised. The sink was tiny, causing water to spill when washing, and there was dust under the bed and on the bedside table. The key policy felt unnecessary and the reasonis ridiculous, and when I asked to keep my key, the attendant asked if I was afraid they’d steal from me, extremely unprofessional. Checkout was inconvenient. No one was at the desk, we waited 6-7 min but we had to catch a train, I've been told i will get an invoice by email but I never received anything!

This room was okay

The staff were lovely and the rooms were clean. The hotel was very convenient for Montparnasse Station.

Overall it was ok. The staff was nice and friendly. But, The room is tiny with very little room to move around. The bathroom and shower were even smaller. For the price it’s way over priced. We paid because we made the reservation last minute and we didn’t have very many choices. The TV was all in French with no ability to add Netflix or to cast anything so it left us with watching movies on our laptop. There’s no room for your luggage in the room. We had to remodel the room to accommodate our 2 pieces. Breakfast was 14 euros per person- it had a lot of variety so for the selection it was priced ok. Elevator was also very tiny it would only fit us 2 and our 2 pieces or luggage and no more. This room was more for 1 person 1 piece of luggage and a laptop —no more than that.

The staff were not helpful and often times were rude. I had to work during my stay and the only wifi available was unsecured with no password required. I asked if there was a secure network available and no one could give me an answer - so I could not work from the hotel. They also require that you leave your key card at the desk every time you leave the hotel. The big problem I had was the staff switched out so often that no one remembered which room I was in and I had to tell them every time. Who's to stop anyone from saying my room number? I paid too much for what the stay was worth. If you can get a good price then this hotel will do fine for the basics.

Clean and quiet place!

Overall, it's kind of OK: a very basic hotel that could benefit from some simple improvements. There's very little that seems professional about it. The most annoying things were the fact that there was no shower cabin, just a curtain, making the bathroom a wetroom for no reason. After a shower, the whole floor is wet, which is awful until it dries. And apparently there is no housekeeping – or maybe you have to specifically request it, but that wasn't made clear anywhere. There's also a strange policy of leaving your keycard at the desk when leaving, which I've not encountered anywhere else in the the dozens of hotels I've stayed in. They don't require any ID to collect it – the man who handed back my keycard had never seen me before, for instance.

I like the hotel location, but room 6 was not great. It was a room for handicapped (which is great for the Hotel to offer one), but the shower in the bathroom only had a shower curtain and the water just went all over the floor! Pretty dangerous to walk around the bathroom on a wet floor between the toilet & the sink! When I questioned the room, I was told I wanted a big bed?? All other rooms had large beds. Plus it’s on the 1st floor right by the entrance, not too much privacy!