골든 악 마르마라 호텔 (Golden Ak Marmara Hotel)

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Farouk was Amazing, he went out of his way to provide superior customer service 😀 The breakfast was varied and delicious with plenty of vegetarian options. My room was super comfortable, clean and spacious. Location was terrific for access to public transport, bonus the hotel is maybe 5 stops from Grand Bazaar and easy walk to Hagia Sophia from tram.

Theproperty was clean, friendly staff, many shops and restaurants nearby

N/A

Comfortable room, nice breakfast with some different variety each day, friendly and helpful staff, nice location

Bad customer service and very bad quality

The Staff are so great, friendly people and helpful. They’re always happy to help me out with anything that I need or ask for. They’re really a support people. I feel like I was at some of my family members place. They helped with my daughter Sally. Care about her well being. My next trip I am going to stay there. I want to appreciate every single staff member for all support, kindness and help. Keep up your great service.

Nice basic hotel very close to many restaurants and shops as well as a tram line stop. Breakfast is Turkish style and not bad, maybe lacking a few items for typical Western or international taste. Beds are comfy, rooms seem clean. Bathroom is a little small but sufficient. Staff is very friendly. My main issue was the occasional smoke smell (but a certain base level seemed to linger), coming either from other rooms/balkonies/the street in front of the building or the rooms themselves. Istanbul has a lot of smokers (many of whom don't seem to care if rooms are marked as non-smoking), also when compared to other locations in Turkiye that I've visited. A lesser inconvenience was the noise from the street, windows weren't sound proof and in the 2nd room the balcony door didn't close well. This was usually not a show stopper though, and there was no noise from other rooms or hallway in 6 nights, which was a positive.

I like the properties I like the people It was good trip good experience. I will do the same Hotel next time thank you very much.malak She was amazing thank you Malek🙏🌹 For everything

Hotel without parking rooms too small but breakfast good

Pleased