호텔 에스 프린셉 (Es Princep - The Leading Hotels of the World)

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always excellent with amazing team

Great location and a very helpful staff. Very clean and would go back.

Staff was very welcoming and helpful with booking a boat excursion for us!

Nil

We just returned from a 3 night stay (2 adults and 2 well behaved teenagers). The hotel is in a good location and the rooftop terrace and pool are a welcome addition, especially in the heat. We had 2 adjoining rooms with a central sitting room which worked well for our family. The rooms were of a good size, however, the master bedroom was open plan and the shower, sinks and w.c. were all within the room itself creating a lack of privacy and a general feeling of disorganisation. The staff were mostly friendly, but they did not appear genuinely happy to be there and were often a little cold and uncaring. We often felt as though we were not welcome, which is unusual for such a highly rated hotel. We had one lunch on the roof terrace, but we had to return 3 of the 4 meals because the chicken was extremely undercooked. The chef insisted that this was normal, but we’ve never been served near-raw chicken - it is a health hazard and is not safe to eat. Thankfully the waiter did not charge us for those meals.

Lovely hotel with very pleasant staff who were always looking to go beyond expectations. The pool deck was lovely - and drinks and food were very good, although expensive compared to eating out with so many good restaurants close by. We both had a lovely massage in the Spa. Our room and in particular the bed and pillows were very nice - cleaning and turn down services were excellent. We felt that the position of the hotel was perfect for us - a little walk into the centre and to the beach - but we also liked the local areas and being amongst the locals. The front desk helped us get organised for a trip to Soller and we also booked a boat trip through Get Your Guide which was excellent. Overall an excellent holiday.

Excellent hotel in a perfect location with brilliant, helpful and friendly staff

Best hotel I’ve ever stayed at. The service from the hotel staff is perfecto in every way. Best vacation I’ve ever been on made that much better by the staff at the hotel. Came to Mallorca for a wedding and thought I would never come back, but thanks to the hotel and the beauty of the island I don’t have any doubt I will be back here again staying at Es Princep!!

Simply the best hotel in Palma

Our stay at Es Princep was outstanding from start to finish. The hotel combines luxury, comfort, and a truly professional atmosphere. What impressed us most was the professionalism, attentiveness, and genuine friendliness of the staff. Every team member was readily available to assist with anything we needed, making us feel welcome and well cared for throughout our stay. The property itself is beautifully maintained, with elegant rooms, excellent amenities, and a perfect location for exploring Palma. The rooftop experience deserves special recognition. The drinks were expertly prepared, the ambiance was sophisticated yet relaxed, and the views over the city and the sea were simply spectacular. A special mention goes to the rooftop Smashburger, which was one of the highlights of our stay. Perfectly cooked, flavorful, and surprisingly one of the best burgers we’ve had during our travels. If you’re looking for a hotel that combines exceptional service, professional hospitality, outstanding food and beverages, and a memorable rooftop experience, Es Princep is an excellent choice. We would gladly stay here again and highly recommend it to anyone visiting Palma de Mallorca.