애비 호텔 셰퍼드 부시 (Abbey Hotel Shepherd’s Bush)

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Basic room in a basic hotel Good place for the budget price Good location next to tube station Very basic but very clean

Really friendly staff. Room was clean, I do not recommend the top floor room if you are really tall. Shower is reasonable, but not the best. Great location for shopping, directly opposite Westfield. Good location for tube stations towards Central London. Great value for money, especially in London.

Was a little noisy, but comfortable.

Clean and check in was

The only good thing I can say about this hotel was the young man at the reception desk that was extremely helpful and nice otherwise there’s nothing good to say about this place. The housekeeping was a joke as they would only remove your used towels and replace it with clean ones. The room was extremely dirty, no toilet paper, no clean sheets and for the price we paid it wasn’t worth it at all. Had we known about the condition of this place we wouldn’t have booked it at all.

The room was in the roof space and was quite tatty. There was a loft space for private storage and the doors were broken. The bathroom was extremely tight.

The room was very small with few amenities. The bed was extremely hard. It felt like we were staying in a hostel. Was under the impression at the time of booking that breakfast was provided and was not. The key for the door was very difficult to use. The room was so hot we had to leave the windows open which let in the light and felt slightly unsafe and made sound travel. Could hear the shower running in the next room. It was a quick walk to the underground through an area that was slightly dodgy. We could get to any of the attractions in about 30 minutes. The upscale Westfield shopping centre was right across the street. The people at the front desk were kind and polite. It’s not a bad place to stay, just know what you’re getting!

The staff were friendly and welcoming when I arrived. I didn't see them again after that due to timings. The room was not as advertised. No separate seating area, not as large as stated on advert, a smaller TV (24 inch not 32). The bed was on wheels that had no way to lock them so every time I moved, the bed shifted. A plug directly next to the bed showed sign of burning or heat damage. The bathroom was reasonable and the shower was large, which was nice. However the extractor fan did not function and the movement sensor kept turning the lights off. The shower water was warm which was welcomed. A light fixture was hanging out of the ceiling and mold was growing on the window, likely because of no extractor. I doubt I will stay here ever again

Decent for access to tube and trains, shopping is great. No breakfast and a bit noisy for us. The Wi-Fi was not as good as I'd like. I'm a stickler for good wi-fi.

Great room.