호텔 칼얀 (Hotel Kalyan)

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This was quite frustrating and unprofessional experience as u reached to hotel, the receptionist clearly said that they do not hold booking for online without any prior payment. Since it is swain time they will book through counter only or advance payment booking. I was forced to book hotel at higher rates of 6.5k on counter with compromised rooms availability. Seeing their attitude, it was looking fishy behaviour so I’d decided to go for other option. This was frustrating to see that family is waiting outside & I had to request them again and again to re-loook in my booking. In spite of

It wasn’t a good experience. One of the front guest was very rude to start with, room didn’t have complimentary water bottles, no free breakfast, TV wasn’t working even after several calls, no lift, had to pay for AC room at the front desk ( thought that I booked a room with AC), no parking, the towels weren’t fresh and dogs were barking all thru the night and we couldn’t sleep. The list goes on. In the same trip, I stayed in Delhi and Agra and rooms were very good for the same price…

Worst

It was ok

Fantastic little hotel tucked away on a nice residential street, along with houses and two other hotels. Close to the train station (although maybe not quite walking distance) and a five-minute walk from the Hathroi Gadi Fort, which is now a shrine. My room was small but comfortable. The staff is friendly and helpful. The hotel is filled with artwork personally chosen by the owner, whom I had the pleasure of meeting. Best of all, they have a great rooftop restaurant which is open all day and provides 360 degree with good, inexpensive food. The best place to start the day or relax at the end of it!

The hotel was beautiful and and clean, we were given an extra room for free and the staff were very helpful. It is tourist friendly and the rooftop restaurant offers such a wide variety of food. Wifi is good but a bit slow. Overall, really well kept and we slept very well :)

We were for two nights with family

Good service and pick up facility But position not so good and food facility is good but cost too high.

Adequate room. Staff could improve their customer service skills. It doesn’t take much effort to say hello to guests on arrival or open the door for someone who is struggling with luggage. Roof top restaurant is ideal place for breakfast. Food is ok.

Friendly and supportive staff. I came early and they provided me with a resting room till my own room was ready. I stayed seven days in a quiet room. The owner was a very nice lady Vineeta and she said she was running the family owned business by herself with her son for the last ten years. Location was good and within short tuktuk rides of most places.