더 그레이 호텔 (The Grey Hotel)

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We loved our stay at the Grey Hotel, it was clean and lovely with excellent staff. The location is convenient to a lot of food and shopping.

Have stayed here numerous times and I have always been pleased with the unique design of facility, the convenient location, and the top notch friendly and efficient service levels. I look forward to my next stay.

Always a great stay. Lovely friendly staff and very comfortable rooms in a great location

Fantastic location, funky hotel with roof bar on weekends. Room was tiny but functional

When I checked into my room, the sheets weren’t changed. There were stains on the sheet and pillow case. I’m not sure if it was because of poor washing or if left from a prior guest, but after a 16 hr flight, I don’t want to make a complaint within the first 5 minutes of being there. The manager was friendly and helpful - he switched out the sheets but I had to ask him to change everything - from pillow cases to the down sheet - eventhough it was clear the sheets may have been used. The room was nice and comfortable and the water ran perfectly hot. I slept comfortably. The downside to the room is location - you can hear the foot traffic and staff moving about too early in the morning. However, I slept well and disruptions weren’t major. Other than that, the location is great, with eating options up and down the street. The pool and rooftop weren’t available when I was there and this was not mentioned on the hotel page when I was booking.

The place is very cute, quaint and clean. Staff were very nice. Not accessible, though, for folks with disabilities. Very small rooms, narrow stairwells and halls. No elevator. You have to be in great physical shape to lug your own bags in and out and actually take the climb to the Skybar area, for the views. I didn’t like that breakfast was à la carte and at additional cost. So I jumped in an Uber and had fancy breakfast 5 minutes away. The bed was very firm. Pillows nice and plush. Shower hot and refreshing. Hand towels. Bath towels. No washcloths or face towels.

Staff were warm and friendly and very accommodating. I feel like I made some new friends. Can’t wait to come back!

Fantastic location in a beautiful part of Cape Town. Lots of lovely restaurants right on the doorstep. It’s a 12-15 minute walk to the waterfront but it’s easier to just jump in an uber as they are so cheap. We had Room number 3. The terrace is delightful with a view looking onto table mountain. Rooms are a bit on the smaller size but you can store your luggage under the bed. The bed was a bit too hard for our liking but the pillows were nice and soft. We were a bit disappointed that you didn’t get a bottle of free water in room with any of the days. The Sky bar is really cool. Great views again looking onto Table Mountain. All of the staff are so welcoming and helpful. Thank you so much for helping make our first trip to Cape Town a truly memorable experience

Fantastic boutique hotel in the trendy De Waterkant area. 15 mins walk to V&A. Lovely room (4) had fourposter bed and a huge private terrace with Table Mountain view. The staff were beyond helpful and very friendly. Excellent breakfast and great value for money. I highly recommend. I also used the offered shuttle to and from the airport which was safe and reliable. I will be back soon.

Lovely stay in great location. The hotel was spotless, the staff were all fantastic. Would highly recommend and would definitely come back