아리아 호텔 (Aria Hotel Jeju)

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My family loved the stay for an easy and quick access to the room from the lobby entrance and the elevator. They loved the cozy environment, the essential amenities, and the water view the room offers. The front desk staffers were very friendly and willing to help when I had questions and requests. The hotel seems to have been very well maintained, hence clean and neat overall. The proximity to hundreds of restaurants (including some famous restaurants) is a huge plus, which definitely saved our time. My recommendations for improvement are 1) The opening hours for the hotel cafe and the laundry room seem to be limited. Most tourists would not want to do laundry during the daytime as the laundry room hours are from 8am to 8pm. If this is because of the potential noise, I understand. 2) It would be more convenient if there were hooks on the bathroom wall or door to hang towels or clothes. 3) My family wished there had been a bidet. I believe they are used to that from their previous stays in other hotels.since it seems to have become a norm for Korean accommodation. Overall, I think it was a great value, and we would stay again. Thank you for your hospitality.

Older hotel but convenient located in Jungmun. Staff was very friendly and things were clean.

Checked in late around 9.00pm. Staff was very helpful in getting us settled in.

Property is dated. I would of given 3 stars but I have an extra for the staff. Front desk was very nice and helpful. I was happy to interact as I walked by.

1) The first room we were given had a leak at the base of the toilet. It was disgusting to find within a few minutes of being in the room. The hotel changed our room which was the least they could do. 2) However, the new room had a sink drain which was not attached properly to the sink. It was more a hose loosely fitted to the sink which would suddenly detach when we tried to use sink. We had to use bathtub as the sink. 3) The hanger rack in the closet must have been about 7 feet high. We complained to the staff and were told all the rooms were like this. It was absolutely ridiculous how anyone is supposed to the closet. 4) In the hallway, the hotel was running some kind of aromatherapy but it was just so overpowering. 5) The furniture and towels provided looked very worn and fraying. The hotel was a HUGE disappointment!

Rooms were spacious and ocean view great

Amazing and friendly staff. Can speak English well. The rooms are a cool european vibe. Good view of the ocean. Pleasant experience.

Nice views, good location with local businesses around and good restaurants

It was a nice view of the ocean. It was very quiet and the bed was comfy.

the floor was so clean, when i wiped with a wet tissue. service was excellent, but the sound by other rooms was little loud