애틀랜틱 비치 호텔 (Atlantic Beach Hotel)

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The room was nice and clean, and the staff were friendly and helpful. The only issue was that the air conditioning/heating system was not working properly, so the room was quite cold.

Ideal

Great place

Slow to sort out an air conditioner issue which resulted in me having to move rooms. No apologies or assistance given

This hotel is in a great location if you want to visit Melkbosstrand, which in itself is a great area to visit in Cape Town. The hotel is modern and about 500m to the beach and restaurants. Things lacking… no wine opener to open a bottel of wine for 3 nights… apparently there is only one person who has one and they were off on the weekend… shower door doesn’t close so bathroom floor is very slippery… chair in room broken… no generator so during load shedding, no lights/tv/etc in rooms. The eco light bulbs last around 45min… then darkness… No ambience in restaurant… Things on menu not available… prices Do not match… Staff very helpful and friendly. If more management/owner attention to this hotel, think it can be an exceptional property and stay.

Clean but bed was very hard and hotel was noisy.

Ended up here by default, stay was good but when I phoned they said breakfast wasn’t included in my room so had to eat else where. Upon check out I was asked why I didn’t eat the breakfast as it was included by another staff member. Was also asked to pay the balance of my stay even though it had been paid in full by hotels.com. Not a bad hotel, but probably won’t stay again.

Outstanding experience

No ADA accessibility. Elevator floor does not meet lobby floor. Elevator very small. Walked into room shocked to find twin beds in a small room. Bathroom has not handle on the door, had to use fingernails to open door. Bathroom small with tiny shower with a dispenser for shampoo that falls off every day. Bed was surprisingly comfortable. Patio right next to the beach was sweet. In an area that is very accessible to Walgreens and dinner options with reasonable prices. Overall, it was not too bad, but the first impression was shocking!

Very nice & relaxing WiFi 4G, 4 bars all day all night Nice breakfast Nice clean spacious rooms