라콤 인 (Lacomme Inn)

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Great location in Bukit Bintang Wonderful staff Restaurants all around

Stayed for two nights but no house keeping

Ideal for tourism. Security and convenience was always there. Recommend as a solo traveler.

4 nights I stay there never room clean up service, bad smells,

nice

Staff very good.. but no Lift.. maybe you can upgrade your hotel..

I stayed at Lacomme Inn. The hotel is listed as a 3 star, but it should be a half star or no stars. It is a dump. The first night, they gave me a filthy room with a leaky sink and dirty sheets. I had them changed the sheets and in the morning they changed my room. When I returned to the hotel, the hotel had no power. It was 1230 am and I had to sit around until after 2 am with no power. I asked to speak to the manager so he could book me a room some where else and the staff would not let me speak to the manager. They were also rude. One person told me to stop complaining because I only have one more night at the hotel. Then later that afternoon when I returned to the hotel, while taking a nap, the power in my room went off. only in my room because the breaker was tripped. Early morning the next day at about 5 am, I was sitting outside the hotel and a huge rat come near the table I am sitting at with friends. 10 minutes later, my friend looks up and the rat is in the open hold in the ceiling on the wires (which would explain why the power kept going out). This hotel is not a 3 star. It offer 0 amenities for a 3 star and it is very un-kept and filthy . Also, the room they changed me to, the toilet leaked when I flushed it. I am so disappointed and grossed out and couldn't go to sleep because I was traumatized by the whole rat experience. DO NOT STAY AT THIS HOTEL

- staff was good and with the many pitfalls of this hotel, although I had one unpleasant encounter. The staff member with the blonde highlights blamed me for not having the room cleaned for two day because I didn’t tel them. I’ve stayed at many hotels and I’ve never had to tell them to clean the room, if I do it’s not a problem but don’t blame me for not letting me know that. -staff helped when WiFi wasn’t working and hot water didn’t work and put me in a better room. -Free breakfast for all the problems for a day was good. Every time I complained of cleanliness, which was my main issue with this hotel, they always helped Speaking of cleanliness, this was my main issue. Although everything about the hotel was average for a hotel of this time ammenity wise, this hotel certainly wasn’t kept like the others I’ve stayed. This hotel should come up with a clean up card that hits all the areas. Drawer was initially dirty with god knows what in it. Mr Potato bag left behind drawer that drew bugs ( don’t really blame) Also I had to renew card every day, which is fine but after climbing 3 floors of stairs realizing he key didn’t work and going to tell them. I thought it was coincidence, but not until the third go did I know that it was a procedure. Recommend coming up with some 100 point procedure that includes cleaning behind furniture and dusting to get the cleanliness of the rooms because I could write more but there’s not enough time. For the price range it was ok.

comfortable, good place, nice location easy to access.

administrative follow up on booking and changes need to improved. also no breakfast provided though the advertisement said breakfast included.