노보텔 요크 센터 (Novotel York Centre)

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Nice and clean hotel, only 10 minutes walk from the city center. The staff is nice and helpful. We enjoyed our stay.

Lovely stay , we and enjoyed the meals and hotel is in a great location.

The room had no air con in a heatwave, usb ports didn’t charge overnight, duck tap around light fixtures, bathroom tired and slippy, especially for kids. The staff were on mobile phones at reception and not helpful when reporting air con, took 3 attempts. We had 2 towels for a family of 4. And 1 carton of water on the first night. Swimming pool needs booked and you are only allowed 30 mins. No robes provided, was told we can buy for £20. We wouldn’t consider staying again.

V friendly staff, excellent breakfast.

Great hotel, stayed here a couple of times and found it to be reasonably priced and short walk from city centre.

This hotel was in a great location for walking to all of the central sights in York. It also had lovely and helpful staff. A great family room, clean and also provided with tea/coffee and water. We liked the fact that the room had a fridge. The swimming pool was nice and clean. The children's play area was a nice touch and the bar area was very stylish. Overall a really great stay and we will definitely return to this hotel again.

Was very disappointed with our room, air conditioning wasn't working, I asked staff 3 times to get it sorted, they ended up giving us a fan. I did ask to be moved to another room but they said they were fully booked. The kitchen staff and cleaning staff were very good, reception didn't give 100% I don't think I would stop there again, the hotel needs a bit of a spuce.

Great and handy location for our family, 10/15 min walk to The Shambles. Room was a great size. Pool and sauna was a big hit to. Hotel and room were clean and staff friendly and accommodating. Vey handy having car parking facilities on site (charges apply).

Great location, clean and bright room and staff very pleasant. Will book again next time we’re in York

Generally disappointed with the hotel. The bin wasn't emptied before our arrival and the sink was still full of water. The pool was lovely but the booking system made it hard to enjoy with just 30 mins slots. Wouldn't book here again as many other hotels in the area.