인터컨티넨탈 ANA 도쿄 바이 IHG (ANA InterContinental TOKYO)

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Great location, helpful staff & well maintained hotel! Very quiet rooms. Enjoyed our stay.

Check in was fine. Used the front desk instead of going upstairs. We got the junior suite to have more space with our 13 yr old son. The space itself was great. Having the toilet/water closet separate is a must for our family. Concierge lounge “happy hour” had pretty good food & service. Decided on lobby “bar” restaurant for dinner. Didn’t want the buffet since we’d already had hors d’oeuvres. We ordered a couple plates to share but it was difficult to get service. It was even harder to order drinks, let alone get a wine menu. We ate & were playing Uno. At 10pm they came to our table and informed us they were closing and had to leave. I was floored. We’d only been seated an hour. We couldn’t pay up & just sit there, in the lobby area restaurant, to play UNO with a mature 13 boy. There’s no seating in the 2nd floor lobby. Front desk said “sorry, We don’t have seating here because of security issues in the past”. We went upstairs to the only other place open, the lounge bar. No children allowed. I can’t remember if it’s after a certain time or all the time. I get it, don’t want young children running around. Our son looks and acts much older than he is. He’s been mistaken for 18. As an only child he’s always been well behaved. Anyways, no exceptions could be made. So my husband & I decided not to buy any of pricey, drinks from them. So no place to sit in a massive hotel with our teen son to play Uno- not a drinking game or wild party. Nothing. I won’t go back.

The staff was completely unhelpful!

Very nice rooms- comfortable and a good size. Views from the upper floors are great. The breakfast buffet was a highlight each morning. Staff extremely friendly and helpful. The location is solid- probably 30+ restaurants within a 10 minute walk. Roppongi is a 15-20 minute walk. Easy access to transport and many of the sights.

Loved staying at ANA. Recently remodeled but the room and the hallway still had cigarette smell which was a bit unfortunate

friendly staff, enjoyed the club lounge tea time and happy hour snacks and delicious breakfast. Definitely worth the club reservation. Business hotel comfort for our last night in Tokyo.

The rooms were more spacious than most Tokyo hotels and the staff were helpful!

some smell comes from bathroom

I really enjoyed staying at the Intercontinental Hotel. The staff members were all polite and nice, the rooms were clean, and the food was great. Thumbs up for the Hotel.

Nice hotel with awesome breakfast and conveniently located in Tokyo