더 빌라 랑카위 (The Villa Langkawi)

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Sink leak

Our experience at this property was extremely disappointing and uncomfortable. When nearby guests blasted loud music while I was unwell, the staff refused to intervene and told me to handle it myself. After I politely asked the guests to turn it down, they began mocking us and making pig noises — it was humiliating and made us feel unsafe. The staff’s indifference and lack of support only made things worse. Overall, the atmosphere felt very unwelcoming toward tourists, and I would strongly recommend staying elsewhere.

Room is clean. Bathroom needs some work, loose shower head, no hooks on door to hang clothes.

good

Property is not of hotel standard but the cleanliness and basic things in the room like towels are not dry and crisp, discoloured from overuse and stains visible on the towels. Toilet provided toiletries that were half used and still wet on the tray it sat on. The bath area got stuck with water after 2 nights which we managed to resolve after removing the lid over the drain. My youngest daughter got burnt from the steaming hot water that was flowing out of the shower. Not sure why the water was so hot, could be coz we were at the end of the rooms where the water straight from the heater dispense from. Buffet breakfast did not start on time at 7.30am and the food were not warmed up for the arrival of the guests. Eventually we only got to sit and eat at 7.45am. One of the bread had mould on it. It was horrendous. It is not a hotel but a motel and the photos of the villa were deceiving. It was definitely disappointing.

hope swimming pool can use until midnight

Noisy, especially rooms near to pool. Children screaming, running around. Towel not clean, better bring your own towel. All are basic only do not expect more.

Really clean, a good breakfast, only a 15 minute walk to the beach.

The pool on door step; however we not able to stay as fully booked. The soundproof are not there can hear kids play around, limited breakfast choices but we are still feel grateful since the accommodation cost is acceptable

Staff are great and helpful specially at reception.