더 웨스틴 채터누가 (The Westin Chattanooga)

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Hotel was clean, and staff were friendly and helpful. Highly recommend this hotel to others.

Research parking before you book.

Always a pleasure staying at the Westin! My hubby and I are locals who like to stay the night at the Westin 2-3 times a year. It’s always so clean, cozy, and comfortable. The folks at Paloma are top notch, the front desk is friendly and I get some of the best sleep in the beds here.

Amazing room and very helpful staff!

Great place for families. Lots of space.

The room we were initially given had a terrible view even though we had upgraded to a better view. The staff was able to change us to a better view room but it was handicapped accessible room. The room was very clean and comfortable. The pool area was very nice but the pool itself was very cloudy and dirty so we never went in it. The reason was likely due to their showers by the pool that were not working. Staff by the pool were great to get our drinks. The area around the hotel was great with lots to do. The French restaurant across the street was amazing and very convenient to just walk there. Overall we had a wonderful time.

Great place to stay

Great clean property, staff was very helpful

I reserved a room for my sister and her best friend for Friday, May 29th so they could enjoy a wonderful downtown experience for her birthday. When she checked into the hotel the woman who was at the front desk was rude with her and condescending to her for no reason. She didn’t even point them in the direction of their room or tell them about the amenities offered at the hotel. I expected better since I have stayed at many Westins before and enjoyed it every time. Paying 250 dollars a night should get you a better attitude and a better customer service experience.

Clean, well maintained property. Staff was great.