쉐라톤 트라이베카 뉴욕 호텔 (Sheraton Tribeca New York Hotel)

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When we arrived we were met by loud machines and dusty tarp taking up half the lobby. Apparently renovations were being done. My guests and I were never notified prior to arrival work was being done in the hotel. No consideration was made for patrons, gym was out of order and they made a make shift bar and dining area that wasn't available until 5pm. I picked this particular hotel based on amenities and NYC views; we only got views! No compensation was offered for the inconvenience of renovations.

This was my most horrible hotel experience in NYC. When I arrived the room wasn’t ready even that my reservation said check-in starts at 3.00 PM (I arrived around 3.45 pm) had to wait for my room The front desk staff was very unfriendly and not accommodating at all. . Only one elevator was functioning and it took me an hour to get to my room. I wasn’t notified that the hotel is under renovation and everything was a mess. I am deeply disappointed with my stay.

After staying here many times, this is probably my last. They are renovating the hotel and the main entrance is a mess. I waited a half hour for the elevators two times because one didn’t work at all. It is a mess. The rooms are tiny now. You have a super large TV on the wall, and a table and chair and the bathroom shower is a water closet. The amenities are few compared to my stay in fall of 2025. It’s a shame how they made the rooms so small and clunky. I didn’t eat there. I just wanted out the next day.

The lobby is under construction, and the temporary check-in desks look cheap and are messy. Also, my particular room had a window yet there was no light that came in because of the building next door. Lastly, I reserved a King room, but when I arrived, I was assigned a queen. When I asked about this, I was told that when I book through Expedia, it's "run of the house." The hotel fixed this and gave me a king room, but I would rather not have gone through that.

Construction happening but it was all ok.

Everything was top teir

The room was fantastic! It was clean and well-appointed. Appeared to be newly renovated. There was construction, so there were periods of noise but not at night. I felt safe here inside the room but the area outside was a little interesting. I would recommend to stay off Canal and walk a parallel street if walking. The staff was working under stressful conditions considering the construction but they were not very friendly and actually somewhat bordering rude. However, that could just be New York. The employee handling the luggage and parcels was polite and helpful and was a hard worker.

Nice room with view of city but construction in lobby takes away alot, should allow greater access to roof top

I think the property staff was very underwhelming. Especially the front desk people, because every time we asked and called them that we need something or anything else they said we’d be right up and they weren’t there and never came to help us out. The AC was terrible it was hot and even with that I asked to make it cooler but they didn’t.

Very nice hotel can’t wait to see it when they are done renovating. Staff was nice check in and check out was a breeze.Great location and access to parking.