a&o 런던 도클랜즈 리버사이드 (a&o London Docklands Riverside)

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Easy to locate and the staff was very helpful, even my roommates were really cool.

The room was very clean with comfortable beds. The free ferry to cross the Thames was also very useful. The check-in process was a little tedious however.

AC was turned off for the whole hotel while London was a blazing 30 degrees and they could not even supply fans to our room. They did not inform in advance so we could have rebooked, and when asked for a refund they completely stonewalled and could get no response back even with hotels.com help. Horrible experience, never going back.

The hotel is stuffy and old, our showerhead was broken and there was mold on the bathroom wall. The hotel is very poorly situated and far from almost everything, and hard to get to. Would not recommend it.

Welcoming staff and felt at home

Pleasant stay. Room was clean and the staff were friendly

Very good service and the staff were exceptional, the Quadruple family room was tired and very cramped and we had a issue in the toilet, however the shower was very good. Great area, easy for travel

Excellently value for money. Quadruple room for family 4 adults more than spacious. Free ferry a bonus. Canary Wharf on other side loads to do or onwards underground. Games room, bar and outdoor drinking area. Breakfast so/so but only £13 each. Tescos just outside and a great coffee shop at The Barn city farm 5 mins walk away

This place was very nice. I was surprised by how large the hotel was. We had two rooms, one in house 2 and the other in 3. We found that the beds were more comfortable in 2, but otherwise the rooms were of similar quality. The mattress in 3 wasn’t great. The ferry worked out most of the time. It had some delays and it doesn’t operate early in the morning.

I had a double bed room with a large balcony overlooking the Rotherhithe pier and across the Thames, Canary Wharf pier. It was a really nice touch having the balcony as the hotel was/is currently facing issues with their ac system not working around the hotel so I could leave my balcony door open for cool air as I slept. I did not have breakfast so I cannot speak on that. My room had bits of dirt here and there but nothing too crazy to complain to the staff about. Staff are friendly and helpful. Due to the convenience of staying right across from Canary Wharf (and it being a 2/3 minute boat ride away (free for guests staying at the A&O), I would definitely recommend staying here as I am already planning my next trip back.